Huge thanks to Marco Silva for fixing our heating in 9 F weather. His commitment, expertise and positive attitude really stood out. Excellent service and highly recommended.
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Marco did a great job. He explained in detail his recommendations. He was very thorough and professional.
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For the second time, Mike called ahead and showed up on time as he did the first time. He had all the correct parts and repaired our humidifier in a timely manner. He tested the equipment, which was working fine, and before he left, he went over the humidistat settings and showed how to increase/decrease the humidity. He was very pleasant and informative during the repair.
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Mike showed up early and was very friendly. A very easy person to talk to. He went over all of the options for our humidifier and their costs, including just a repair, to a full replacement, but did not push at all for the full replacement. He was very thorough with the repair process and showed the cost. I received a receipt of his visit within minutes after he left. Overall, it was a more than a very pleasant customer service call.
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Nick came to switch my HVAC system in my house from A/C to heat. He performed the usual maintenance. He was prompt, courteous and friendly - as usual, a very respectful young man. I did not pay separately for this call as it was included in my maintenance contract.
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Technician was very polite and answered all questions that I asked him. Service has been very good in all aspects of your business.
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Chris, came in time. Explained what he did and changed new air filter. Thanks Chris.
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Your technician was extremely courteous and knowledgeable. He explained everything that he was doing / did in detail and did an exceptional job. Thank You!
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Always reliable and great. Never had been disappointed with service.
Response from Edison Heating & Cooling:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Hi my name is Jabrill Lewis im the tech that worked on your unit today. please when get some time please share your experience with me today. Thank you in advance.
Hi my name is Jabrill Lewis im the tech that worked on your unit today. please when get some time please share your experience with me today. Thank you in advance.
