Brandon did an outstanding job inspecting our outside air condenser and locating the problem. He fixed the issue quickly, and for a reasonable cost. He answered many of our other questions, too. He was patient, thoughtful, and honest. He gave us insight into other ways to make our home cooler on very hot days. I would highly recommend him for repairs. Our outside unit is running great so far (after short cycling for months), and many other companies tried to rip us off by saying we needed to replace our entire air system (inside and out).