Quick and efficient, very professional

Mark from Depew, NY

Great service

Sandra from Depew, NY

Informative poltite

on time great service

Paul from Depew, NY

Quick Service!

Megan from Depew, NY

I called at 7:45 and Justin was there by 8:30, right on time. He fixed the issue in minutes and was super nice.

Friendly & professional technician!

Kathy from Depew, NY

Arrived within 2 hrs. of initial call to office!!

AC Checkup, Great Service!

Bill from Depew, NY

Travis was very knowledgeable and personable. He explained things to me in a way I could understand. I would definitely recommend Emerald Heating & Cooling!

knowledgable and efficient

Zagorski from Depew, NY

Identified the problem and repaired it correctly and quickly. Great service.

Maureen from Depew, NY

HVAC checkup

Steve from Depew, NY

AC & furnace checkup went fine. The technician was very good. It was found that a motor starter capacitor was slightly out of spec. Cost to replace it was $270, which I paid. Then I found the part is available from many sources online from $15 to $25. The tech took only 15 minutes to do the replacement. I feel the price was exorbitant.

efficient , solved problem and explained everything.

Dorris from Depew, NY

Awesome Service

Michelle from Depew, NY

I couldn’t be more happy!! The service was exceptional. They were friendly, professional and fastz

Great Service

Shirley from Depew, NY

Justine G. is a very caring and hard working young man. He explained things to us and took his time to make sure we understood. He is an excellent technician and human being. Thank you for having such a good employee.

Great Service, pricing to high

Patricia from Depew, NY

Pre-paid service maint.

Don from Depew, NY

Justin called before he came and said he was on his way and would be arriving in approx. 15 minutes...and he did. I met him at the door and he introduced himself. I recognized him from the photo on the email I received earlier. (Very nice process...security plus.) He also covered his shoes with protective "booties" as soon as he entered the house. (Again, nice process.) I showed Justin where everything was located and let him do his work. I joined him outside when he was servicing the A/C unit as I was interested in seeing how much cottonwood was clogging the unit. He showed me the inside of the area he was cleaning and showed me how to hose it from the outside to help clean some of the debris without disassembling the outer panels. This will be helpful in between regular maintenance intervals. Justin explained everything he did and was friendly and professional. He asked if we had any questions and we mentioned that our house was very dry during the winter months. He suggested a humidifier and gave us a quote for one. My wife and I enjoyed meeting him. After leaving, he emailed a copy of everything. Nice job.

Professional & knowledgeable technician

Mary Ann from Depew, NY

Very pleased with service & technician, Mike