Gary figured out the issue quickly and fixed it. He gave my a/c unit a check up and gave me some sound advice regarding the condition/usefulness of my aging unit. No pressure to buy a new unit, just sound advice, which I appreciated. Will strongly consider using Evans when I purchase a new unit next year.
Response from Evans Heating & Cooling:
Thank you so much for taking the time to leave us this amazing review and for your kind words about Gary!