Very professional and provided excellent customer care
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Overall Experience
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Great service! Punctual, courteous, knowledgeable, and expeditious! Came out on 30 minute notice in the summer before it got sweltering!
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I had been battling with my home warranty to get a contractor out for my broken AC, I first called in the morning asking about service charges so I could find out prices, Kelsey I believe her name was , was wonderful answering questions and ready to set me up if I needed to for that afternoon(I had to talk it over with the husband). From there it went into early evening and I couldn’t take the humidity and fought all day with my home warranty company....my husband and I decided let’s just call them back, expecting to be sent someone tomorrow at least I knew light was at the end of my tunnel. Phillip answered the phone and got my address, then said he was on the way... just that quick! He came out, explained the problem, answered any questions I had and got us back and running quickly. I was so glad to have someone show me the problem, explain maintenance I can do myself, the cause of why it happened and not only did I have that day service I had that moment service. Everyone on the staff I spoke to was pleasant and caring and ready to help anyway they could! Thank you Phillip and team for taking quick care of my family, if only I went with my gut and called y’all sooner! I will be sure to be recommending them and will use this company from now on! Service is a big deal now and days and this company has it!
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The professionalism of Al was great. He arrived within an hour of being called. He explained in detail what was going on with my a/c. He set up to replace the faulty component the next day. He arrived and had the system working correctly in no time. Would highly recommend him and Express.
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Servicing the Middle Carrier Heat pump! Ft Mitchell Alabama
Damper motor on zoned system failed. Replaced motor and tested damper operation
Duct repair for the Holtzclaw family in Columbus, GA. Call Express Heating and Air Conditioning for all your home comfort needs 706-576-6800.
Goodman unit not cooling. Found unit low on refrigerant and with a dirty condenser coil. Cleaned coil and charged system. System runs and cools as it should.
10 year old Rheem system not cooling. System has major leak. Recommend replacing system.
Newer Bryant system not cooling. Found a dead capacitor causing compressor not to run. Replaced and system is cooling.
New high efficiency 2stage heat pump system installed in Fort Mitchell, AL. Call Express Heating and Air Conditioning for all your home comfort needs 706-576-6800.
Tune up on a 5 year old Bryant system. System runs and cools as it should with no issues. Fort Mitchell, Alabama.
2 system maintenance for a disabled veteran in Fort Mitchell, Alabama
Checked out customers air conditioning system in Ft. Mitchell Al. Was able to get it up and running in no time.
Lennox system with stopped up drains.
2 system maintenance. Found 2 system low on refrigerant. Charged system and unit is cooling as it should.
New energy efficient Carrier heat pump system installed for the Henry family in Fort Mitchell, AL. Thank you for supporting Express Heating and Air Conditioning.
Sales estimate for a new energy efficient heat pump system in Fort Mitchell, AL. Call Express Heating and Air Conditioning for all your home comfort needs 706-576-6800.
Replaced leaking Evaporator coil on a carrier split system. Replaced coil with pen parts. Replaced the bad condenser fan motor and dryer on unit as well. Pulled vacuum on the system. Charged system accordingly and tested system operation. System is running as it should for our military customers in Fort Mitchell, Al.