I have been with this company for years as they maintained my equipment. They recently replaced my heating and air conditioning units. I couldn’t be happier. I recommend them all the time.
This was Jake’s first visit to my home. But, as all the other employees from Family Heating, he was great. He did an excellent job completing the maintenance check of my AC and also a couple of issues I questioned about my furnace. He was knowledgeable, professional and informative. Listened to my concerns and paid attention to detail.
Cleaned blower wheel and coil. Checked pressures. Everything is working well at this time.
Evaporator coil is running in the low 30s. This is due to not getting enough air past the coil. I recommend cleaning coil and pulling and cleaning blower wheel as well.
Verified portion of condensate pump attaching to vinyl tubing is cracked. When tube is held directionally, no leaking occurs but after shifting water sprays out pump. Emailed estimate to replace condensate pump.
Repaired condensate drain tube. Charged upstairs unit with 5 pounds of R410A. Had to bypass ambient temperature switch to charge unit. Ambient temperature switch still needs to be replaced.
Installed new furnace and air conditioner in Greenwood
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