Scheduling our seasonal maintenance was easy. Reminders were sent and follow up phone calls were made. Technician arrived on time and was very professional. Our A/C is functioning and within charge specs but on the lower side. No hard sell just an informative conversation on what to look for if the charge goes below specs and what to expect if a future service visit is needed. I felt very confident in what was done and when service is needed, they will most certainly be the company to perform the work. 110% satisfied.