Customer had their emergency pan with about a inch of water in the other day, customer had used shop vac to remove water in pan, turned system on to see where it was leaking after running for 10 minutes small a drip coming from condensate line, removed insulation around pipe and found a crack in line, cut out two feet of 3/4 pvc line and installed new section, put back heat wrap and insulation around pipe, tested system and found more leaks.