Noah had been going for 16 hours, but was cheerful and dove right in. He was able to diagnose and make repairs in short order.
It was the coldest night of the year. The heating system stopped working and the temperature dropped to a dangerously low level inside our home. Folkes responded to my call and Tony, their technician showed up on time as promised. His diagnostic approach was meticulous. His demeanor was reassuring. He found the faulty part in about 20 minutes. Replacement was available on his truck. He got the heating back and rechecked the system to make sure everything worked well.
Would recommend Folkes to anyone. Great service every time I’ve called. Respectful service people who don’t upsell you when they come.
Intermittent issue with aquastat controller, nothing obvious found during the visit. Misbehaved shortly thereafter again, and a 2nd call needed, but not an issue with Scott's work.
Noah and his apprentice quickly established the issue as an intermittent aquastat and quickly replaced it, and then found an issue with a zone valve that was also quickly replaced.
The only heating and air conditioning company I’ll use.
Danny was very knowledgeable and friendly. He did a thorough job on my boiler cleaning and explained all results.
Our technician Tony did a great job. He was very thorough and provided excellent service. He was knowledgeable and informative. Thanks!
Another great experience with Chris, who rapidly diagnosed the problem, and took corrective action.
1/2†pipe cracked in laundry room. Spoke with dj and plumber will be out tomorrow. Customer already had main water shut off to stop leak. Took photos of pipe position, should be able to press new pipe, exsisting pipe is pretty tight against the wall. Per dj, plumber will collect diagnostic and repairs tomorrow.
The customer replaced his thermostat and shorted the transformer. Replaced the transformer and tested the system. The first transformer I put in shorted. Put another in with another fuse in line. Tested the system and this transformer worked. May have just been a bad transformer from the manufacturer. System is operational.
Upon arrival found no thermostat in store. Found thermostat wire broken in ceiling. Ran new thermostat wire and mounted thermostat by bathroom in store. System operating now.
Completed annual clean and service of one gas fired high efficiency boiler. Removed and cleaned flame sensor. Performed combustion analysis. Checked all components. No issues to report at this time.
Completed annual clean and service of one gas fired high efficiency boiler. Removed and cleaned flame sensor. Performed combustion analysis. Checked all components. No issues to report at this time.
Completed annual clean and service of one gas fired high efficiency boiler. Removed and cleaned flame sensor. Performed combustion analysis. Checked all components. No issues to report at this time.
Completed annual clean and service of one gas fired high efficiency boiler. Removed and cleaned flame sensor. Performed combustion analysis. Checked all components. No issues to report at this time.
Upon arrival found boiler not running and primary control tripped. Reset primary and it tripped again. Replaced primary control and system fired. Let boiler get to 180 degrees and pipes came back hot.
Service for blocked main. Snaked and camera of main line. Blockage cleared. Customer happy with work. Payment received.
Found everything working properly upon arrival. Customers upstairs thermostat is set for 72 but cannot get above 67. All baseboards hot both up and downstairs zone. All piping by boiler are all hot both supplies and returns. It is 0 degrees out and it will be difficult to reach set temp and maintain set temp due to fridgid temperatures. Explained to customer I could replace thermostats but they seem to be in working order, I placed thermometer near both up and downstairs thermostats and thermometer reading same temperature as thermostats. System is running normally.
Upon arrival found air handler for heat pump running but cyclin on and off. Advised customer with temperatures this low heat pump will struggle to keep or get up to temperatures and highly recommend install electric heat strips in air handler as emergency heat source for below freezing temperatures
Found oil nozzle plugged solid upon arrival. Replaced nozzle and tested system operation. Recommend cleaning.
Found oil nozzle plugged solid upon arrival. Replaced nozzle and tested system operation. Recommend cleaning.
Found oil nozzle plugged solid upon arrival. Replaced nozzle and tested system operation. Recommend cleaning.
Found oil nozzle plugged solid upon arrival. Replaced nozzle and tested system operation. Recommend cleaning.