Folkes arrived on 11/22/2021 for a leak in ceiling. Upon arrival we looked and noticed there was a leak coming from the drain and the shut off. I tightened the packing nut on valve and it needs to be replaced. I sent an estimate to replace the tub and the drain with new valves. Customer is going to get back to us, however there is still small leak. I then thanked the customer for choosing folkes and left.