Folks arrived on 08/20/2021 for no water. Upon arrival I tested the wires to the pump from the casing and got a very high resistance which mean the windings on the pump are no good. I also checked the voltage to the pressure switch and we are getting 240v. I recommended replacing the pump as well as the tank in the basement. The customer is going to talk it over with her husband and decide which option they would like to go with. I then thanked the customer for choosing folks and left.