These guys were so kind and informative. They were great about explaining all elements of the problem.
To whom it may concern the service was awesome, the price was very decent, the tech was very professional, kind , he took the time to explain, everything to me I would recommend this company to everyone I know it was a very good experience company's should have more people like the tech that came to my house .
Noah was really competent and quickly identified the problem, and addressed it. Noah was friendly and polite.
Quiet and respectful technician
Greg was on time and diagnosed the problem and created a Solution . We are expecting an estimate of repair today !
Dustin Folkes must be a high quality fellow. Leadership spills over to employees. His team, all of them that I’ve met are direct concise, upbeat, and no nonsense. I’m impressed with every interaction and wish all companies operated with such high integrity.
No heat in great room on 1st floor, due to bad zone valve power head and ball, needs to be replaced, also recommend replacing other three zones valves due to corrosion on back by balls.
Cleaned and serviced oil furnace. Brushed and vacuumed heat exchanger. Replaced air filter. Replaced oil filter, pump strainer, and burner nozzle. Checked blower capacitor, blower motor, and blower wheel. Performed combustion and efficiency test. Tested unit. System operational. Recommend duct cleaning.
Cleaned and serviced gas furnace. Cleaned flame sensor, checked blower capacitor, blower motor, blower wheel, wiring, gas pressure, safety switches, and air filter. Performed combustion and efficiency test. Tested unit. System operational. Gas valve did a chattering noise. Turned off unit and re-fired. Noise went away. Gas valve seems to possibly be failing. Included estimate for gas valve replacement.
Service for main sewer line backing up. Customer noticed last night that there was water on the basement floor. Arrived to the home to find that the water is still standing in the slop sink next to the sewer main. The water is not draining at all. Thereâ€™s is many sewer lines all tied into one location and then it enters a house trap and exits the house. The customer had the outside sewer main dug up and replaced a few years ago. Opened the clean out outside and found that there is severe root build up 63 feet out from the clean out where the newer pvc pipe meets the clay pipe. Thatâ€™s one issue, the other issue is the cast iron house trap. There is a blockage in the house trap as well. Recommend pulling the clean out plug out of the house trap to gain access to the pipe and clear the blockage. Then either jetting or snaking the section of the pipe that has the root ball in it. The section of pipe that has the roots should be excavated and replaced or have a spot repair liner install
Upon arrival the customer said the condenser would stay running even with the thermostat off. Turned he system on and checked pressures. They are normal. Turned it off and the system stayed running. Opened the electrical door to check the components. Found the contactor pulled in even with no 24 volts there. Tapped on it and it opened. The contactor was very burnt and chard. Replace under warranty and tested the system.
System operational, checked pressureâ€™s found levels to be normal, checked electrical, delta t, found ac to be operating, recommend residential replacement due to age (20 plus years old) and wear & tear on system.
Service to: clogged drain. Arrived to customers home and found that drain line for main bathroom in home was overflown with sewer water. I attempted to try and found septic tank access lid and could not find it and customer could not find it either. I then informed customer about draining down water out of shower and then pulling toilet out and running electric snake though drain line. Customer will need to think about it and will call us when and if they would like work done. I then cleaned up my work area, collected evaluation fee, thanked customer for work opportunity and left.
No ac. Customer stated blower was coming on randomly without a call for ac. Tested at thermostat multiple times, unit kicked off blower each time. Took pressures, pressures and sub cooling were very good. Delta t at 18. Replaced filter as I found exsisting was dirty. System is running normally. Informed customer with everything working and shutting down as normal there isnâ€™t anything I could do at this time, informed customer if he notices issue again to record the blower running as well as the thermostat in the off position with the fan set to auto.
Ac tune up x2. Checked pressures, contactors, capacitors, blower motors, delta Ts, cleared drain lines, inspected evaporator coils. Systems running normally. Do not have an extra 24x24x1 filter.
Customer stated a leak from the ac unit. Found the cap for the EZ trap opened. This will cause the water to stay in the primary pan then leak into the secondary. Closed the cap and checked all the fittings and the unit. No other issues.
Frozen Evaporator Coil, need to schedule appointment to return, shut down condenser at disconnect but left fan running at air handler to help defrost coil.
Performed ac tune up. System is a little low on r22. The customer will see how it works this season. System is about 20 years old. Replaced the air filter and cleared the drain. The outdoor condenser coil is beat up a little causing a high head pressure. System does still work.
Performed AC tune who owed under new install. Changed return filter 20x20x1, cleaned and cleared condensate line, cleaned indoor coil, blower wheel clean as well as ductwork, at condenser checked pressures which were spot on, tested capacitor which was in range, contactor in good condition, and outdoor coil clean, reset thermostat back to original setting and system operational and working.
Found oil line air bound. Bled line and checked operation. Recommended annual maintenance. Customer will call for maintenance in April.
Customer ran out of oil. Did not see any records of cleanings. Recommend cleaning.