Service was awesome they called saying they were enrolled. Work to be completed was explained along with cost. Very Courteous and professinal.
Didn't have to wait forever to have the AC unit serviced.
Technician was very thorough and great in explaining the issue with the unit and service needed for repairs with differences in cost pending what was needed.
The telephone staffer, Linda and Margaret, was on point, and very nice, Noah, the tech, was a great guy, who assessed the job, and did a very great job, with explaning to me.
Service done within a reasonable time
Response from Folkes Heating, Cooling and Burner Service:
Hi Joseph, I am showing the estimates were sent from our computer system. Please give us a call if you need us to send it again or if you have any further questions we can help you with. (845) 896-4328.
Margaret was fl wry helpful and informative of scheduling our service appointment and offering maintenance agreement plans to cover both A/C and Furnace coverage.
System was not used for 2 years, older r22 system, thermostat does not work had to jump wiring to get the system to run, it is low on Freon, went over options with the customer. Gave customer pricing, the office will be in contact to set up an estimate for replacement.
Completed annual ac tune up on one ductless system. Cleaned washable filters. Brushed and sprayed both coils. (Indoor and outdoor). Took temperatures and pressures. Delta t is 26 degrees. Indoor return temperature is 72 degrees and supply temperature is 46 degrees. Recommend blower wheel cleaning. As shown in pictures attached blower wheel has mold and dust built up. Gave customer pricing on blower wheel cleaning.
Arrived at customer er house for call back from garbage disposal installation. Found basket strainer but loose. Tighten and tested. No leaks.
Called out for an estimate to install a customer supplied garbage disposal and an estimate to install a tankless water heater. After speaking with the customer regarding the tankless water heater, I gave several options for the replacement. I then removed the old garbage disposal and installed a new customer supplied insinkerator. There is no signs of leaks at this time. Cleaned up and collected payment. This is an estimate to install a customer supplied garbage disposal.
Performed ac tune up. Checked delta t, blower wheel, cleared trap. Checked evaporator coil, checked pressures, capacitor and contactor. System is operating normally.
Compressor would not kick on, contactor was receiving 240 but was not giving out 240 not allowing the system to kick on. Replaced contactor and system fired up. System operating normally. Please mail invoice.
AC Tune Up, system was working control board failed after technician opened up system, replaced due to tech error, also found system low on r-22 recommend residential replacement. System operational.
No AC due bad control board at first Company system on 2nd Floor, replaced, tested, system operational.
Found drain pan for second floor completely full of water. Mold on ceiling near unit. Been leaking for a while. Found first floor capacitor out of range. Condenser is not running. Both units low on r-22. Customer declined all repairs.
Chimney pipe knocked over and spill switch tripped, connected chimney reset spill switch and re lit pilot, no gas smell, system stayed running
Performed ac tune up on outdoor condenser, was not able to enter the home, checked all components outside, system seems to be working okay judging by the outdoor unit.
Arrived at customers home and tested water and ph is 5.5 hardness 25,gave customer estimate for water treatment and will discuss and call us.
Completed annual ac tune up on one system. Took temperatures and pressures. Cleaned both coils. Cleared drain and trap lines. No issues to report at this time.
No water leak, tightened fittings just to be on safe side on boiler drain customer stated thatâ€™s where leak was coming from, system operational.
Found wiring broken going to fan rubbed through not making a connection. Tested capacitors which were fine and fan motor 2 years old. Fixed wire and system fired right up.