Hardness-12 Ph 7 Iron 0 TDS-118 Folkes arrived on 10/12/2021 for a free water test. Upon arrival I began by going to where the water comes in and see what is currently there. The customer only has a whole house filter at this time. I then tested the water from the kitchen sink and recommended that we install a water softener due to the customer having hard water. The customer is going to go over the options and do some research. I then thanked the customer for choosing folkes and left.