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Chris was Awesome came did his job left the place cleaned and in good running order
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Danny did a fantastic job. He explained everything to me clearly and he taught me how to clean the filters in my HVAC system. He was patient with my many questions, very friendly, and very personable. And lastly, he was so quick at evaluating and cleaning my HVAC system!
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Billy came to give me an estimate on replacing my AC condenser and furnace. He was terrific. Explained things very clearly, and the pros and cons of different options. Highly recommend.
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Response from Folkes Home Services:
We are here whenever you need us. Thank you.
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Customers mini split in play room has been giving them issue the past couple days, customer showed me history code of F3 for daikin mini splits, checked air filters which were plugged, brushed filters outside and reinserted them and air felt much hotter, everything was working upon arrival and it began to happen on one of the really cold nights last week, customer won’t reset it if it happens again. Also on customers furnace aprilaire humidifier needs a new water panel it’s a 600 series and panel is 35, when we come to service the furnace please bring water panel to change for humidifier, all systems operational,and working.
Customer had no heat coming from ductless units in basement and sun porch, noticed veins open and green light not on, went to condensers which were not running, tested incoming voltage from disconnect and had no power, found tripped breaker for condensers, reset breaker and lights on indoor units came on, turned heat on, let units warm up to take delta t reading which was 35 degrees, checked pressures which were normal, also just let customer know units sit right under deck and with snow melting is dripping right on unit so let customer know to put a piece of wood on top of unit with mall over hang so water does not get inside unit, all three indoor units operational and working.m
Customer has a nest thermostat on top floor and didn’t have any power from C wire from new air handler we installed, checked voltage a outlet on ply which had 120 volts, checked voltage going to transformer in unit and didn’t have any power, tried to check incoming voltage from switch to unit and wires arced, found line voltage wire coming into unit had broken off causing no power to unit, respliced wires and tested thermostat, which now had power and thermostat has to charge but all indicator lights working as it was doing nothing before, system operational.
Arrived and the customer had the thermostat off the wall and the gas valve set to pilot so it wouldn’t turn on. Found that once the thermostat got place back on the wall the furnace would start no matter that the temperature was set to. Tested the wires for any breaks and shirts which their were none. Replaced the thermostat and tested the system. No other issues to report. Charged the CC that was on file since it was under the $500 limit with the diagnostic charge.
We were at the home to install a new washing machine box and the customer stated that the upstairs bathroom has low pressure from the toilet and sink. Checked the pressure from the supply lines and there is good pressure. So the problem is the fixtures themselves are plugged with sediment. The faucet does not have a removable aerator, so the 8†spread faucet will have to be replaced. Also the toilet fill valve will have to be replaced as well. Recommend the customer pick up an 8 inch faucet that they like and we can return to install it and the toilet fill valve at the same time to fix the low pressure at the fixtures. Folkes arrived on 12/27/2021 to replace a customer supplied bathroom faucet. I started by turning the water off to the upstairs faucet. I then began by removing the old faucet completely. After removing the old faucet I cleaned the surface and mounted the new faucet in its place. I then secured the new faucet to the sink. I then connected new supply lines to the new f
No heat or hot water due to bad primary control and cad cell eye, also found weak transformer igniter recommend to replace, replaced primary control and cad cell eye, tested, system operational, checked cad cell ohms, sequence of operation water pressure, found boiler working with no issues also recommended maintenance.
Service for the washing machine not having water. We were out here yesterday for a plumbing inspection and noticed the valves for the washing machine are sticking. The cold valve will not turn on at all, and the handle just spins. The hot handle was loose but we got the valve to open. The cold valve will not work again. Advised the customer that we have to return with a specific pex washing machine box and install it with the new valves. If the crimp pex is not strapped in the wall and we can replace with expansion pex from the crawl space all the way up to the new box, the customer would rather do that. Advised that we will have to open the wall some to install the new washing machine box. **will order both a crimp pex box, and expansion pex box, and then call the customer when we have the parts and schedule a date and time to come install it. Customer is only at the home on the weekends. So they will open the garage from remote so we can have access to the home to install the box wh
Service to replace sewage ejector pump on outside pit after septic tank. Pump replaced and new pump running. The water level in the pit was not lowering. It appeared that the sewage line pipe after the ejector pump was completely stopped. After pump was turned off, pressurized water shot back towards pit from the outside of the sewage line. New pump was unplugged at this time to prevent it was burning out as last pump most likely did due to the clogged line. Owner as advised that we will be here Monday to investigate the line further to determine the origin of the problem. Estimate provided to customer to sign. 11-15-21 return trip to diagnose the leech system to find out why the septic is not draining. We installed a new sewer pump back in august because the old one burnt out. Customer does not stay at the house full time and has another home in California. The new pump burnt out and we replaced it under warranty. When we put the second pump in, the pump was turning on but th
Service for the washing machine not having water. We were out here yesterday for a plumbing inspection and noticed the valves for the washing machine are sticking. The cold valve will not turn on at all, and the handle just spins. The hot handle was loose but we got the valve to open. The cold valve will not work again. Advised the customer that we have to return with a specific pex washing machine box and install it with the new valves. If the crimp pex is not strapped in the wall and we can replace with expansion pex from the crawl space all the way up to the new box, the customer would rather do that. Advised that we will have to open the wall some to install the new washing machine box. **will order both a crimp pex box, and expansion pex box, and then call the customer when we have the parts and schedule a date and time to come install it. Customer is only at the home on the weekends. So they will open the garage from remote so we can have access to the home to install the box wh
Service to replace sewage ejector pump on outside pit after septic tank. Pump replaced and new pump running. The water level in the pit was not lowering. It appeared that the sewage line pipe after the ejector pump was completely stopped. After pump was turned off, pressurized water shot back towards pit from the outside of the sewage line. New pump was unplugged at this time to prevent it was burning out as last pump most likely did due to the clogged line. Owner as advised that we will be here Monday to investigate the line further to determine the origin of the problem. Estimate provided to customer to sign.
Service for whole house Inspection. Customer purchased membership agreement. Several estimates provided during inspection. Customer requested the replacement of a non working Kitchen garbage disposal. Unit was replaced with a 1/2 hp u it from truck stock. Water test performed. Ph 6.5/ hardness 1/ tts 280/ iron undetectable. Customer was happy with all work and information provided. Customer will review estimates and contact office.
Performed oil cleaning with MA. Replaced oil filter strainer and nozzle. Brushed down chambers to free soot. Found ignition transformer coils spark weak. Replaced transformer.
38x21 indirect tank leakin, 3/4 copper piping into PEX 3/4, current tank is 28 gallon Weil McLain indirect water heater. 3/4 dielectric unions, piped into boiler with circulator Folkes arrived on 11/09/2021 to install a indirect water heater. Upon arrival I Isolated the old water heater and began to drain what I could. I then cut the old unit out and brought it outside. I then bright the new unit in and began to pipe everything in I started with the supply and return for the boiler and added drains on both. I then connected the domestic line and added a drain on the supply line. I then turned the Main water on the domestic side and began to fill the unit. I then filled the boiler side. I let all the air out of the unit and turned everything on and checked for leaks. There are no leaks at this time. I then thanked the customer for choosing folkes and left.
Customer said she had a very strong smell in home this morning, before I turned anything on, checked oil tank to make sure no leaks, opened front cabinet of boiler to make sure system was not sooted up, which it wasn’t, customer is having system serviced in a week, did fire up all three zones two have baseboard heating main floor is forced hot air with hydro oil let system run for about 15 minutes, boiler cycled on and off, could not find any smells in home, customer will let us know if smell comes back, did find indirect tank beginning to leak on bottom of tank, took deposit for new indirect tank, customer still does have hot water but don’t want leak getting worse. Need to schedule installation of indirect tank with customer.
Service for sound from shower faucet: Arrived to customers home. Customer led me to the bathroom in the hallway. Customer says the shower makes a terrible sound when being used. Ran the tub and then turned on the shower. Ran for 15 mins and found no issues. Kholer faucet is about 4 years old. Everything is working properly with no leaks. Told the customer there was nothing to worry, that the shower does no pose any danger. Asked the customer if they’d like a water quality test but declined. Asked the customer if there was any other issues. Customer says here house was renovated 4 years ago. Charged the customer an evaluation fee. Paid with a card. Customer has a MA.