Absolutely great. Didn't like what he told me, but he was honest & sincere
Customer stayed home not cooling at all, air handler working hooked up gauges to check pressures and found system pulling a vacuum on itself system completely empty of R22, spoke with customer gave estimate to recharge but told her I highly recommended that she not charge it it would be a waste of money and recommended residential replacement of system which is 15 years old. She has to think about it. Mail invoice to customer.