No heat 1st ( partial) Floor, spoke to Kurt and Greg about a solution for her system, possibly thinks their might be some type of blockage in lines or there might be a leak, recommended a larger circulator pump in which the customer will have to pay the difference in price and we would take back the old one and or replacing her cast iron radiators and installing baseboards which will help in better flow of water to pass through the lines. Customer will follow up with us on next steps for repairs.