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System is low on refrigerant and starting to freeze. Parents own home son is living here right now. Talked to him about options for repair he wants to proceed with adding refrigerant for now told him it would be $125 a pound and it’s probably 4lbs low on r22. We will need parent’s permission to proceed with repair they are going to call into office so we can get them on the schedule for repair soon as possible. Called John G sent him pics he is aware of job and wants to be notified when repair is being done as well. We will need 16ft extension latter to get up on the roof and add refrigerant