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Service man got to our home in no time fixed our unit and was gone. Great job!
Overall Experience
Quality
Price
Convenience
Jason is always very professional and handles the job fast! In less than an hour he had our heater fixed!!
Overall Experience
Quality
Price
Convenience
Arrived on call no cooling upon inspection found a defective compressor saver kit, replaced under warranty, all working as should.
I arrived Today on a maintenance tuneup. I checked everything on the indoor system and the outdoor system to make sure that everything was working properly and clean up. I did come across some bacterial growth on the evaporator coil and some growth on the blower wheel. I discussed with the customer on some option and we decided to clean evaporator coil, install corrosion inhibitors, and install bacterial and growth inhibitor.
Changed condenser fan motor and replaced a bad 70 mfd capacitor. System functioning properly upon departure. I noticed that the compressor is starting to pull high amps, may have been caused by trying to run system for so long before noticing fan wasn’t running. Need to keep an eye on it for future visits. These are the items needed to ensure the proper operation and comfort of your home.
Arrived to do system maintenance. Customer informed me that the system has not been cooling. Upon inspection I noticed condenser fan motor not running. Checked capacitor and found that there was either a loose connection or surge that went through it and fried capacitor and fan motor. Motor is under warranty and is on will call at Johnstone in Pelham. Going to replace 70 mfd capacitor for 277 and labor charge will be 387. Total of job is $665.12 and customer will pay upon completion of the job.
Will have to return tomorrow with parts need a blower motor and a transformer, maybe a tstat. Customer will be home after 3pm.or earlier she will have her mom come over. Customer paid with credit card 69.00
Arrived on call issues with nest thermostat, fixed wiring, cycled system all working as should.
Replaced condenser fan motor. Parts warranty no labor. System operating properly upon departure.
Arrived for service tune and checked thermostat and working at the moment but customer said a service light keep coming. He want us to bring new thermostat Monday. Checked and washed outdoor unit.
Cleaned indoor and outdoor coils. Add 2lbs of refrigerant. Didn’t detect any leaks. System cooling better then it was upon arrival. Recommended renewing Fcc.
Arrived on call found a skint wire, fixed all working properly at this time.
Arrived on no cooling, turned system on all came on working, checked refrigerant levels, motor controllers, amps and ohms on compressor. Checked all three windings on compressor herm and start are good but run was bad. Outdoor fan rla 1.4>1.31 Compressor rla 16.4>8.78 Capacitor mfd 45/5>45/4.9 Suction psi 100 Liquid psi 250 Temp split supply 66 return 80 Upon diagnostic found the compressor to be the issue due to pressures and temperatures being off and ohms bad on run side. Due to age, cost of repairs plus uses r-22 refrigerant had supervisor give estimate on new system with full 10-years warranty vs repair options that we do not recommend.
Arrived for service tune up and checked checked outdoor package unit and replaced 20/25/5 filter. Washed outdoor package unit with coil cleaner.
Arrived for service tune up and checked indoor unit such as evap coil, motors,wirings and switches. Checked outdoor unit and replaced battery cap. Checked fan motor, compressor, contactor and wirings. Washed outdoor unit.
Arrived on this date for service. Set subcool and charged system to manufacturer’s specifications. System is cooling upon my departure.
Arrived to call found defective dual run cap. Replaced part. Checked system’s operation. Found no issues at this time. 1 Year Part and Labor warranty on battery cap. Recommend Freedom Comfort Club Membership.