Response from Garner Heating & Air Conditioning Inc:
Thanks for the excellent rating.
Overall Experience
Quality
Price
Convenience
Performed service diagnostic. Diagnostic found that the primary condensate drain line was clogged. Water was backing up in the drain line causing the safety switch to trip. No other major issues were found. Options for repair were presented to customer and they chose to have the drain line cleared and treated today. Drain line was cleared, flow tested with water, and treated. System was running at the time of departure.
Install new American Standard condensing coil. Flushed refrigerant lines and install new bi-flow drier. System charge to factory specs and working at this time.
I found the outdoor condenser to be cover in oil on all of the copper inside. The system was low on refrigerant and the compressor was not pumping correctly. I turned the system off and look for a leak. I had multiple hits but could not pinpoint. When I went to turn the system on the compressor was pulling lock rotor amps. The customer inform me that it has been running loud and not cooling for weeks.