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The installation was a pleasant experience. It was a very professional job, and they made sure it was done right. Ethan pointed out all the new equipment after it was installed, and explained everything that was done. He also did a thorough job of explaining how to use the new Infinity Touch Control.
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I am very happy with this experience of purchasing a new Carrier Infinity system.
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Max is the best service technician that I have ever encountered! He is knowledgeable, courteous and finishes his work without complaint.
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Ryan thoroughly evaluated our issue, sat down with me and explained all of the options and trade-offs. We discussed it and I felt like I had all of the information to make the right decision for my system.
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Routine semi-annual service and thorough review of complete system, including cleaning exterior compressor and interior blower units with protective coating of exterior unit.
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George Torres did a wonderful job checking our two units and making needed adjustments. Since his visit, the units seem to be responding better and more quietly. Like so many other service costs, this visit cost more than in the past. Because of George's A-plus work, we don't mind the cost so much.
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Garner heating and air helped us as soon as they could after the Polar Vortex of 2021. They helped us through the repair and replacement of our old system and even helped me work with my insurance company. All the works are great, helpful, and kind. Their office staff was great to work with also, always being polite and helpful. 5 Star in my opinion!!
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Performed the AC tune-up and everything is working at this time. While performing the inspection I did find the voltage enhancement system to be below value. I presented the customer with her options she chose to have it replaced at this time. After performing the basic level repair everything is coming on and running at this time. Please see attached checklist for full tune-up details.
Performed cooling tune-up on American Standard heat pump system. 20x25x1 filter recently changed out by customer. System is operational. Please see attached checklist for full tune-up details.
Installed Carrier Infinity Series system in attic. Added new plywood decking and rebuilt ductwork with turning veins and elbow connections. Installed new drain pan and rebuilt and insulated lines. Added new surge protectors on indoor and outdoor units with ICM and new disconnects. Also ran new control wiring for UI and condenser. Installed new line filter dryer and pressure tested system for extensive leak check. Pulled deep vacuum and charged to UI specs. Added UV blue light in A-series coil cabinet. System benchmarked and operational at this time.
Performed the AC tune-up and everything is working at this time. Please see attached checklist for full tune-up details.
Performed cooling tune-up on an American Standard gas system. Please see attached checklist for full tune-up details.
Performed the AC tune-up and everything is in good working order at this time. Please see attached checklist for full tune-up details.
Performed the AC tune-up and everything is working at this time. Please see attached checklist for full tune-up details.
New heat transfer media coil, valve body and filter dryer have been installed. Refrigerant charge back in range and cooling tested. Return plenum has been secured back to equipment with mastic sealant. System is now operational.
After performing the diagnostic, I found that the primary drain line was completely backed up and the safety float switch was malfunctioning. I presented the customer with her options and she chose to have it taken care of at the bronze level. She also informed me she would like to go ahead and sign up for our Gold Maintenance plan. After performing the bronze level repair, I also performed the Spring AC tune-up. Everything is coming on and working at this time. Please see attached checklist for full tune-up details.
Performed cooling tune-up on a Carrier gas system. 20x25x4 filter has been changed out and dated. While performing the tune-up, I did find voltage enhancement system under tolerance. Options were presented to the customer and they chose to have repairs completed. After completing repairs, I tested the system, and it is operational. Please see attached checklist for full tune-up details.
Price includes: 1 Cooling Tune-up (3 systems) 1 Heating Tune-up (3 systems) 2 Additional Visits to change filters Performed all three AC tune-ups. I did replace the filters in the systems except for one 16x20 on the main unit due to not having the right filter size. Please see attached checklist for full tune-up details.
1st trip – Performed diagnostic and found mini split blower wheel caked with dust and debris causing lowered cooling efficiencies and drainage issues. Outdoor condenser also building up debris and dust. Customer would like to have wheel head and condenser cleaned. Payment collected and we return next week to complete the repairs. Also, this mini split is on a two-zone head and we will address second head when we return. 2nd trip – While preforming cleaning I found traces of oil. I completed a leak check and found a leak in the coil. I discussed my findings with the customer presented options for head replacement. System has been cleaned and is operational. The replacement head is on backorder with Carrier but if customer moves forward with head replacement, a $200 credit will be issued on the work. We will send an estimate for the work, prior to the credit, to the customer.
Performed cooling tune-up on a Carrier system. System is operational. Please see attached checklist for full tune-up details.
