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Matt was knowledgeable and congenial! He explained everything we need to know to make good decisions going forward.
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Excellent work at a fair cost! They showed up on time and did the work in a timely manner. Thank you Garner Air!
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Omar shared all his findings…offered help…spent time to explain and left no mess.
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Very courteous representative and focused on ensuring every unit was inspected and clean!
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Matt is a great technician! He completed a thorough inspection of our HVAC and answered our questions and concerns. Thanks for your time and expertise.
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We love Garner! Always professional and friendly! Matt is great!
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Matt was pleasant to work with. He kept us informed with what he was doing. He showed his competence to complete the maintenance. He gave us a run down on the condition of our system. We have had excellent service from all the employees who have come to maintain our system over the years.
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My AC went out in September, and I had the absolute pleasure of working with Chey Simpson from Garner Heating & Air Conditioning. Chey was AWESOME from start to finish. He was extremely knowledgeable, quickly diagnosed the issue, and repaired it promptly, which was such a relief. What truly stood out was his customer service—professional, courteous, and patient while explaining what went wrong and how he fixed it. He made a stressful situation so much easier and ensured everything was working perfectly before he left. If you’re looking for top-notch service, I highly recommend Garner Heating & Air Conditioning, and especially technician Chey Simpson. This is the kind of service that keeps customers coming back!
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Mr. Chey Simpson did a great job by explaining how HVAC system works. He was very respectful, very knowledgeable and very experience. He inspected our components and showed me the values or numbers of where the ranges should be. You definitely want to keep your HVAC system operating properly or it can create other issues. He’s the first HVAC technician that explained to me what he was doing and why. I want to thank Garner for sending him out and thank Garner for their service. Great job. Oh and tell Doug hello from the Mendez family. (If you see him)
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Service was competent and considerate of home and property.
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Heat checked completed on a horizontal gas system. Flame sensor was cleaned. Drain line was flushed and treated. Gas pressures were adjusted. All other electrical and mechanical components found within manufacturer specifications. The system is heating properly at time of departure.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters are clean and were replaced by the homeowner before arrival. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. The system sterilizers are operational as are the surge protectors. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Rheem heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. I did find the indoor coil is leaking refrigerant. The indoor blower wheel is dirty and the outdoor fan motor is leaking oil. Installed new client supplied filter and I recommended replacement every month to prevent extra stress on the system.
Installed Carrier 5 ton 2 stage R-454B system. Gas furnace and evaporator coil in attic. New disconnect box and pad for the condenser. New gas pipe and flue pipe connections for the furnace. Installed propane conversion kit and set gas pressures. Ran new thermostat wire and installed Ecobee pro thermostat. Built and installed new supply and return plenums. Installed new secondary drain pain. Rebuilt primary condensation drain, added SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Connecting existing flex duct to new plenums. Sealed all connections with mastic/hardcast. Pressure tested system with nitrogen and pulled vacuum. Charged AC with R-454B refrigerant. Tested heating and cooling operation of new system. Everything is working completion of installation.
Heat check completed on a vertical gas system. Drain line was cleared and treated. Flame sensor was cleaned. All electrical and mechanical components were found within manufacturer specifications. The system is heating properly at time of departure.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. Both surge protectors are operational. The Reme Halo air purifier is also operational. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was dirty however the homeowner did not have a replacement filter at this time. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and secured outdoor compressor wiring. I did find the fan setting on the thermostat was set to “circulate”. I recommended leaving the setting on “auto” to prevent excess humidity in the home during summertime. No other issues were found. The system is running at completion of service.
Three system heat check completed on the heat pump units. Outdoor coils were cleaned. Drain lines were flushed and treated. All components were found within manufacturer specifications. No major issues were found. The systems were heating properly at time of departure.
Performed heat check on three systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with water. I also treated the drain lines. The air filters were replaced with client supplied filters. I cleaned the filter for the mini split system. No major issues were found. The systems were running at the completion of service.
Performed heater tune-up on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. All surge protection devices and the air purifier are on and working. No major issues were found. The system is operational at this time.