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Garner heating and air, is an excellent company to work with. The technicians especially Chey, are skilled, thorough, and very knowledgeable about every aspect of the HVAC systems.
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Overall Experience
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Overall Experience
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Overall Experience
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Helped me solve a problem I had been grappling with for some time -changing my air filters. Worked with me to make sure I understood the process of installing new air filters on my own. Grateful for his insight and problem solving by also installing new air vent covers. All good!
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I enjoyed working with their service tech, Eli, on resolving a somewhat tricky problem.
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Ethan and his partner were professional and friendly. They installed and explained the new system to me and made sure I was satisfied.
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Ethan was here from 6 am until around 5:30 pm. He worked all day in the heat and when the job was done STILL had a great attitude. He was friendly and knowledgeable!
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Showed up promptly, were very kind and explained everything. Great service and overall completely satisfied!
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Can’t speak highly enough about this team! Everytime and from start to finish they have shown that are top tier. They’ve never pushed more than what I needed, oversold, or done anything other than just been straight forward. Wouldn’t use another company other than Garner!
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Overall Experience
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Overall Experience
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Heat check completed on a vertical gas system. Air filter replaced, flame sensor cleaned, and drain line was flushed and treated. I did find that the blower wheel is dirty and recommended cleaning it. No other issues were found. The system is heating properly at this time.
Heat check completed on a horizontal furnace. The flame sensor was cleaned. The drain line was flushed and treated. All electrical and mechanical are within manufacturer specifications. No major issues were found. The system was running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain lines and flow tested the system with two gallons of water. I also treated the drain line. The air filters are clean and had been recently replaced by the homeowner. I did find that part of the flu pipe for the furnace was sagging. I secured the flue pipe so it has a straight run without any sagging. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. The air filters were replaced with client supplied filters. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Daikin gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I did find the system is working with high static pressure but due to the location of the system there is no room for improvements. No other issues were found. The system is operational at this time.
Performed heater tune-up on a Goodman 90% gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I did find one of the furnace pvc exhaust pipes had a small crack where it connects at the furnace. This was causing a slow water leak into the furnace. I sealed the crack with silicone and verified it is leak free. No other issues were found. The system is operational at this time.
Removed the old dryer vent. Installed a new dryer vent and installed new dryer box. Taped all seams and secured with metal strap. Everything is working at completion of service.
Heating tune-up for a dual fuel system completed. Drain line was flushed and treated. Flame sensor was cleaned. Outdoor coils were cleaned. I adjusted the gas pressure to the furnace. No other major issues were found. The system is running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. I replaced the air filter with a new Aprilaire 210 filter. Homeowner also asked me to install a new thermostat that she had purchased. I installed the thermostat and function tested the system in heating and cooling. No major issues were found. The system was operational and running at the completion of service.
erformed heat check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. The systems were running at the completion of service.
Performed heater tune-up on a Carrier dual fuel system and a York gas furnace system. Checked the electrical, mechanical, and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector on both furnace systems. No major issues were found. All air purifiers are on and working. Both systems are operational at this time.
Installed Carrier 3 ton furnace. Installed new plywood overlay. Installed new supply plenum and sealed all connections with mastic. Rebuilt and insulated primary drain line. Cleared drain and verified operation. Installed SS2 safety switch. Replaced disconnect and whip at outdoor system. Reinsulated suction line and ran low voltage in seal tite. Sealed lineset penetration with expanding foam. Tested system and charged to meet manufacturer specifications. Everything is working at completion of service.
Heat check completed on a horizontal gas system. Drain line was flushed and treated. Flame sensor was cleaned. All components were tested and found within manufacturer specifications. The system is operating properly at time of departure.
Service diagnostic found that the blower motor was running continuously. I isolated the thermostats and disconnected the G signal wire. The motor continued to run as long as it had power. Options for repair were presented to the customer. He chose to replace the blower motor. I picked up the new blower motor and returned to the job. I replaced the blower motor and function tested the system. The system is now operational and the system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. Surge protection on the air handler and condenser unit is operational. Refrigerant charge was within factory specifications. Condenser coil cleaned. No major issues were found. The system was running at the completion of service.