I’m always grateful for their advice and never feel pressured!
Overall Experience
Quality
Price
Convenience
Chey did a thorough service and explained things so I could understand. Great job!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great job as always! Very trustworthy company and will continue to use your service!
Overall Experience
Quality
Price
Convenience
Matt was excellent!!! Top notch service and very informative!!!!
Overall Experience
Quality
Price
Convenience
Omar, went above and beyond. As he did the last time he performed our service check.
Overall Experience
Quality
Price
Convenience
Prompt, professional, thorough in work and explanations.
Overall Experience
Quality
Price
Convenience
Just experienced another outstanding service experience with Garner HVAC. We were having an issue with our heating pump system during this record setting cold spell. Contacted Garner and we received service by 9AM the next morning when most everything else was shut down due to the icy weather and conditions. Ryan Peterson was my technician and he knew exactly what to do to correct the problem we were having. Very knowledgeable about servicing heat pump systems!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chey showed up on time and completed our service check. As with all of the Garner techs we have experience with, he was courteous and professional.
Overall Experience
Quality
Price
Convenience
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. No major issues were found. The system was running at the completion of service.
Removed failed inverter board. Installed new inverter board. Verified all wiring is tight. Function tested the system for 20 minutes with no issues. I did wash the outdoor coil and cleared the condensate drain line at no additional cost. The system is operational at this time.
Installed 4 ton Carrier heat pump system. Built and installed new supply plenum. Installed new plywood overlay for new air handler to sit on. Sealed all ductwork connections with mastic/hardcast. Cleaned out the return chase underneath the air handler. Rebuilt primary condensation drain, added safety switch to secondary. Cleared primary drain with CO2 and primed trap with water. Pressure tested system with nitrogen and pulled vacuum. Charge AC with R-454B refrigerant. Tested heating and cooling operation of new system. Everything is working at completion of install.
Heat check completed on a vertical heat pump system. Outdoor coils were cleaned. Drain line was flushed and treated. All mechanical and electrical components checked. I did find in rush amps to the compressor over what the manufacturer recommends. No other issues were found. The system is running at completion of service.
Heating tune-up completed on a horizontal furnace. Drain line was flushed and treated. Flame sensor was cleaned. All mechanical and electrical components were found within manufacturer specifications. Before leaving, the thermostats were reset to homeowners preferences. Everything is running at completion of service.
Heat check completed on a vertical gas system. Drain line was flushed and treated. Flame sensor was cleaned. All mechanical and electrical components were found within manufacturers specifications. The system is heating properly at this time.
Service diagnostic found that the condensation drain line was clogged. Water had backed up into the safety switch and shut down the system. I performed heat checks on all three systems. I cleared and treated the drain lines. The air filters were replaced with client supplied filters. No other issues were found. The systems were running at the completion of service.
Performed heater tune-up on a Carrier two stage furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Secured wiring for the inducer motor to prevent any electrical rub outs. I also found the AprilAire 510 filter is starting to get dirty. No other issues were found. The system is operational at this time.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. I did find the outdoor starter is pitted at the contacts. The compressor is also pulling high amps on start up. No other issues were found. The system is running at completion of service.
Preformed duct sealing on all triangles and buckets upstairs. Removed RAFG and cleaned out R/A chase, and also cleaned coil in place. Restored cabinet to clean condition and sealed all straws and penetrations. Cleaned primary drain pan and flushed it with hot water. Installed power pack and UV lights in cabinet. Also installed outdoor EasyStart kit and verified system operation. Everything is working at this time.
Heating tune-up completed on a vertical furnace. Flame sensor was cleaned. Air filter was changed. Drain line was cleared and treated. All electrical and mechanical components found within manufacturer specifications. No major issues were found. The system is heating properly at time of departure.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. The air filter was clean and had been recently replaced by the homeowner. The blower wheel and air handler/evaporator coil are dirty. I went over what I had found with the homeowners. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.