Very courteous representative and focused on ensuring every unit was inspected and clean!
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Matt is a great technician! He completed a thorough inspection of our HVAC and answered our questions and concerns. Thanks for your time and expertise.
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We love Garner! Always professional and friendly! Matt is great!
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Matt was pleasant to work with. He kept us informed with what he was doing. He showed his competence to complete the maintenance. He gave us a run down on the condition of our system. We have had excellent service from all the employees who have come to maintain our system over the years.
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My AC went out in September, and I had the absolute pleasure of working with Chey Simpson from Garner Heating & Air Conditioning. Chey was AWESOME from start to finish. He was extremely knowledgeable, quickly diagnosed the issue, and repaired it promptly, which was such a relief. What truly stood out was his customer service—professional, courteous, and patient while explaining what went wrong and how he fixed it. He made a stressful situation so much easier and ensured everything was working perfectly before he left. If you’re looking for top-notch service, I highly recommend Garner Heating & Air Conditioning, and especially technician Chey Simpson. This is the kind of service that keeps customers coming back!
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Mr. Chey Simpson did a great job by explaining how HVAC system works. He was very respectful, very knowledgeable and very experience. He inspected our components and showed me the values or numbers of where the ranges should be. You definitely want to keep your HVAC system operating properly or it can create other issues. He’s the first HVAC technician that explained to me what he was doing and why. I want to thank Garner for sending him out and thank Garner for their service. Great job. Oh and tell Doug hello from the Mendez family. (If you see him)
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Service was competent and considerate of home and property.
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Matt was very friendly, courteous, and knowledgeable. He answered all of our questions as he serviced our AC. Repaired the unit and it’s working well now.
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Chey did a great job. He was very friendly and respectful. Had to have a new thermostat installed. Chey explained what was happing with the old one and why a new one was recommended.
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Heat checked performed on a horizontal heat pump system and mini split. Drain lines were flushed and treated. Both outdoor coils were cleaned. All mechanical and electrical components found within manufacturer specifications. Both systems are operating properly at time of departure.
Heat check completed for a vertical gas furnace. Drain line was flushed and treated. Flame sensor was cleaned. All mechanical and electrical components were checked. No major issues were found. The system is heating properly at time of departure.
Performed heater tune-up on a Carrier heat pump and a mini split system. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of the indoor systems. Secured outdoor compressor wiring and washed the outdoor coils. All systems are operational at this time.
Removed old return plenum and added two new returns with both filter cabinets. Sealed all seams with silver tape, hard cast, super sticky and mastic. Capped bedroom return and attached to new plenums. Swapped old supply register in master bedroom with a new register. Cleared drain. Everything is operational at this time.
Installed 4 ton R-454B down flow system. Payne condenser and mobile home air handler. New disconnect and pad for the condenser. Installed Honeywell T6 thermostat. Cleaned out the closet where the air handler sits. Ran all new primary condensation drain. Tested drain operation with water. Pressure tested system with nitrogen and pulled vacuum. Charged AC with R-454B refrigerant. Replaced 45/5 capacitor at the condenser. Tested heating and cooling operation of new system. Everything is working at completion of install.
Heat check completed on a vertical heat pump. Drain line flushed and treated. Heat pump coils were cleaned. All electrical and mechanical components found within manufacturer specifications. No major issues were found. The system is heating properly at time of departure.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier Heat Pump system. Checked the electrical, mechanical and performance systems of the unit. Replaced the AprilAire filter with a client supplied filter. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Secured outdoor compressor wiring and washed the outdoor coil. I did find the outdoor capacitor was below rated value. I informed the homeowners about this and replaced the capacitor under Garner A/C Warranty. No other issues were found. The system is operational at this time.
Performed heater tune-up on a Carrier gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Replaced return air filters with client supplied filters. I did find the blower motor capacitor is below value. No other issues were found. All surge protection devices are working. The system is operational at this time.
Performed heater tune-up on a Carrier gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Replaced air filter with client supplied filter. No major issues were found. Both surge protection devices are working. The system is operational at this time.
Performed heater tune-up on a Carrier electric heating system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. I did find the main breaker for the condenser is oversized. It requires a Eaton 2 pole 40amp breaker and currently has a 60A. The outdoor surge protection device has also failed. I presented repair options to the homeowner and she chose to have the surge protection device replaced. I replaced the outdoor surge protection device and cycled power. No other issues were found. The system is operational at this time.
Performed heat check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with water. I also treated the drain lines. No major issues were found. The systems were running at the completion of service.
Performed heater tune-up on a Lennox gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace system. Replaced the high voltage wire nuts with a wago wire connector. Sealed some air straws on the furnace. No major issues were found. The system is operational at this time.
Heat check completed on a vertical heat pump system. Drain line was flushed and treated. Condensing coils were cleaned. I found lubricant leaking from the condenser fan motor. I presented repair options to the homeowner and he chose to move forward with repairs today. I replaced the condenser fan motor and cycled the system on to verify proper operation. The system was running at completion of service.