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Chey did a great job! Explained everything in detail and was quick, satisfied customer!
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I’m always grateful for their advice and never feel pressured!
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Chey did a thorough service and explained things so I could understand. Great job!
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Great job as always! Very trustworthy company and will continue to use your service!
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Matt was excellent!!! Top notch service and very informative!!!!
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Omar, went above and beyond. As he did the last time he performed our service check.
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Prompt, professional, thorough in work and explanations.
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Just experienced another outstanding service experience with Garner HVAC. We were having an issue with our heating pump system during this record setting cold spell. Contacted Garner and we received service by 9AM the next morning when most everything else was shut down due to the icy weather and conditions. Ryan Peterson was my technician and he knew exactly what to do to correct the problem we were having. Very knowledgeable about servicing heat pump systems!!
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Heat check completed on a vertical heat pump. Drain line was flushed and treated. Outdoor coils were cleaned. The outdoor suction line service valve is leaking refrigerant. Indoor evaporator coil is leaking refrigerant. In rush amps to the compressor is above manufacturers limitations. The outdoor torque booster has fallen below manufacturer specifications. There is no float switch on the indoor unit to prevent flooding if the drain backs up. I went over my findings and repair options with the homeowners.
Heat check completed on a horizontal heat pump system. Drain line was flushed and treated. Condensing coils were cleaned. I did find significant biological growth in the air handler and duct system. I also found the outdoor torque booster below manufacturers recommendations and high in rush amps to the compressor. I went over repair options with homeowner. No other issues were found. The system is running at completion of service.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Secured outdoor compressor wiring and washed the outdoor coil. Filters were replaced recently and are clean. No major issues were found. The system is operational at this time.
Installed 3 ton straight electric mobile home system. New pad and disconnect box installed for the condenser. Installed Honeywell T6 thermostat. Cleaned out the closet where the air handler sits. Cleared condensation drain with CO2 and tested with water. Pressure tested system with nitrogen and pulled vacuum. Tested heating and cooling operation of new system. Everything is working at completion of install.
Heat check completed on a vertical gas system. Flame sensor was cleaned. Drain line was flushed and treated. All mechanical and electrical components found within manufacturers specifications. No major issues were found. The system was running at completion of service.
Heating tune-up completed on a vertical heat pump system. Outdoor coils were clean. Drain line was flushed and treated. During maintenance all mechanical and electrical components were checked. The system is heating properly at time of departure.
Heat check completed on a horizontal gas system. Drain line was flushed and treated. Flame sensor was cleaned. All mechanical and electrical components found within manufacturer specifications. The system is heating properly at time of departure.
Performed heat check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were replaced with client supplied filters. No major issues were found. The systems were running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. Surge protectors are both operational. No major issues were found. The system was running at the completion of service.
Service diagnostic found that the thermostat had failed. The thermostat was causing the indoor fan to run non stop. It was also not allowing me to set the fan setting on “auto”. The indoor drain line had build up in it. I also found the outdoor starter was pitted at the the contacts. Spoke with the homeowners and they chose to have the thermostat and starter replaced. I replaced both components and cycled power at the thermostat. Also registered the thermostat and showed homeowner how to navigate the Ecobee app. I then performed heater the tune-up on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. No other issues found. Surge protection is working.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Filter was replaced with client supplied filter. All surge protection devices are working. System is operational at this time.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. No major issues were found. The system was running at the completion of service.
Removed failed inverter board. Installed new inverter board. Verified all wiring is tight. Function tested the system for 20 minutes with no issues. I did wash the outdoor coil and cleared the condensate drain line at no additional cost. The system is operational at this time.