Matt was on time, pleasant and efficient with the HVAC tune-up. He answered all my questions completely. This is the level of service I have come to expect from Garner Heating and Air Conditioning Company.
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Matt called that he was on his way. When he arrived ,Matt went right to work,serviced and checked out our system. It was in good shape, no problems.
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Chey did a great job! Explained everything in detail and was quick, satisfied customer!
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I’m always grateful for their advice and never feel pressured!
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Chey did a thorough service and explained things so I could understand. Great job!
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Great job as always! Very trustworthy company and will continue to use your service!
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Matt was excellent!!! Top notch service and very informative!!!!
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Omar, went above and beyond. As he did the last time he performed our service check.
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Prompt, professional, thorough in work and explanations.
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Just experienced another outstanding service experience with Garner HVAC. We were having an issue with our heating pump system during this record setting cold spell. Contacted Garner and we received service by 9AM the next morning when most everything else was shut down due to the icy weather and conditions. Ryan Peterson was my technician and he knew exactly what to do to correct the problem we were having. Very knowledgeable about servicing heat pump systems!!
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Service diagnostic found that the condensation drain line was clogged. Water had backed up into the safety switch and shut down the condenser unit. I also found biological growth inside the air handler. I removed the safety switch from the drain line and tested the system. The system was running and cooling at 8-8.8 degrees of sub cooling. Options for repair were presented to the homeowner and they chose to have the drain line cleared. I cleared the drain line and flow tested the drain with water. I also treated the drain line. I the function tested the system and the system was operational. The system was running at the completion of service.
Heating tune-up completed on a horizontal furnace. Flame sensor was cleaned. Drain line was flushed and treated. All electrical and mechanical components were found within manufacturer specifications. The furnace is heating properly at time of departure.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain lines and flow tested the drain with two gallons of water. I also treated the drain line. The air filters are clean and had been replaced by the homeowner before my arrival. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were clean and had been replaced by the homeowner before my arrival. No major issues were found. The systems were running at completion of service.
Cut in, framed and sealed with silicone new return air grille by the front door of the home. Installed soft start kit in the outdoor system cabinet. Tested system operation to ensure proper operation. Everything is working at this time.
Heat checked performed on a vertical furnace. Drain line was flushed and treated. Flame sensor was cleaned. I did find high static pressure on the system. No other issues were found. The system was running at completion of service.
Heat check completed on a horizontal heat pump. Outdoor coils were cleaned. Drain line was flushed and treated. I did find lubricant leaking from the outdoor fan motor. I also found in rush amps to the compressor exceeding limitations from manufacturer. I went over my findings and repair options with the homeowner. The system was running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were replaced with a client supplied filter. No major issues were found. The system was running at the completion of service
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. I did find that the compressor was drawing high amps on startup of the system. Max LRA for the system is 67.8 amps and I was reading 70.3 amps. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was ready to be replaced however they did not have a replacement filter at this time. The surge protector on the condenser unit was operational. I spoke with the homeowner about having a surge protector installed on his air handler since only half of the system was protected. He chose to have a surge protector installed on the air handler. I installed the surge protector and function tested the system. The system was running at the completion of service.
Performed heater tune-up on a Carrier propane furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Replaced the 16x25x4 Honeywell filter for the homeowner. No major issues were found. The system is operational at this time.
Installed Payne Heat Pump and Air Handler. Installed Ecobee thermostat. Built platform to raise system and built new trunk line. Removed 2 triangles and went back with sheet metal wyes. Installed 2 AprilAire media cabinets. Installed new return plenum and grille. Rebuilt primary and secondary drain line. Re insulated and cleared and tested drain line. Installed SS2 and SS3 safety switches. Ran new low voltage wire to the thermostat. Ran outdoor low voltage in emt. Pressure tested line set and pulled a vacuum. Weighed in additional charge as needed. Tested system operation. Everything is working at completion of service.
Replaced entire flue pipe run with new 4” pipe running up and out the roof. Added flashing, rain ring and top cap as well as secured with strap and zip screws. Replaced gas valve and ran new black pipe out of the furnace with drip leg. Added foam blocks support under the evaporator coil and sealed torn duct with exposed insulation. Verified system operation in heating. Everything is working at this time.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and was replaced by the homeowner before my arrival. No major issues were found. The system was running at the completion of service.