Matt was excellent!!! Top notch service and very informative!!!!
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Omar, went above and beyond. As he did the last time he performed our service check.
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Prompt, professional, thorough in work and explanations.
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Just experienced another outstanding service experience with Garner HVAC. We were having an issue with our heating pump system during this record setting cold spell. Contacted Garner and we received service by 9AM the next morning when most everything else was shut down due to the icy weather and conditions. Ryan Peterson was my technician and he knew exactly what to do to correct the problem we were having. Very knowledgeable about servicing heat pump systems!!
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Chey showed up on time and completed our service check. As with all of the Garner techs we have experience with, he was courteous and professional.
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Matt was knowledgeable and congenial! He explained everything we need to know to make good decisions going forward.
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Excellent work at a fair cost! They showed up on time and did the work in a timely manner. Thank you Garner Air!
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Omar shared all his findings…offered help…spent time to explain and left no mess.
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Diagnostics found a failed transformer and a blown fuse. After the transformer was replaced, the low-voltage fuse continued to pop. I did find a small rub out at the condensing unit. I also found the outdoor fan motor is leaking lubricant, and both float switches have failed. The homeowner chose to take care of the critical issues today to get the system running. I completed the repairs and function tested the system. The system is running at completion of service.
Heat check completed on a vertical heat pump system. Coils were cleaned. Drain line was flushed and treated. I did find locked rotor amps exceeding manufacturers limits to compressor. I went over repair options with the homeowner. No other issues were found. The system is running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filters were replaced with client supplied filters. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. The system sterilizers were operational. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Verified outdoor compressor wiring is secure and washed the outdoor coil. I did find one of the UV light has burnt up. I spoke with the homeowner and he chose to have it replaced. I replaced the UV bulb and cycled power at the thermostat. No other issues were found. The system is operational at this time.
Sealed all ductwork connections at the plenum with mastic. Sealed all buckets to the Sheetrock with mastic. Sealed around square metal plenum connection with mastic. Found loose flex duct at collar, resecured with new duct straps and sealed. Fixed loose supply register in ceiling. Cleared drain with CO2 and primed trap with water. Everything is working at completion of service.
Heat check completed on a straight electric system. Drain line was flushed and treated. I did find LRA amps to the compressor exceeding manufacturer specifications. No other issues were found. The system was running at completion of service.
Heat check completed on a horizontal heat pump. Drain line was flushed and treated. Outdoor coils were cleaned. I did find the outdoor torque booster below manufacturer specifications. I went over my findings with the homeowner and he chose to replace the torque booster today. I replaced the part and function tested the system. No other issues were found. The system is running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Secured outdoor compressor wiring and washed the outdoor coil. I did find the outdoor starter is pitted at the contacts. Spoke with the homeowner and he chose to have the starter replaced. I replaced the starter and cycled power at the thermostat. I did notice the outdoor compressor is doing 149 inrush amps. I informed the homeowner and we will monitor the compressor amperage on the following visit. System is operational at this time.
Performed heater tune-up on a Carrier two stage furnace system. Checked the electrical, mechanical and performance systems of the unit. Replaced return air filters with client supplied filters. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. No major issues were found. The system is operational at this time.
Performed heater tune-up on a Carrier furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and secured outdoor compressor wiring. No major issues were found. The system is operational at this time.
Heat check completed on a horizontal heat pump. Drain line was flushed and treated. Coils were cleaned. I did find the outdoor fan motor slightly over amping. No other major issues were found. The system is running at completion of service.
Heat check completed on a horizontal heat pump system. Drain line was flushed. Coils were cleaned. All mechanical and electrical components were found within manufacturer specifications. No major issues were found. The system is heating properly at time of departure.