Ethan and his partner were professional and friendly. They installed and explained the new system to me and made sure I was satisfied.
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Ethan was here from 6 am until around 5:30 pm. He worked all day in the heat and when the job was done STILL had a great attitude. He was friendly and knowledgeable!
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Showed up promptly, were very kind and explained everything. Great service and overall completely satisfied!
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Can’t speak highly enough about this team! Everytime and from start to finish they have shown that are top tier. They’ve never pushed more than what I needed, oversold, or done anything other than just been straight forward. Wouldn’t use another company other than Garner!
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Omar was polite, quick, and thorough! He’s welcome back in 6 months!
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Elijah was great. A very thorough service call. Already renewed my service agreement for next year.
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Super friendly and easy to set up an appointment. They came the next day and talked us through everything they saw. Presented us with options and everything is working well! Definitely recommend!
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Great communication via text. Texted that he was on his way. Including a picture. My wife was at the house. He explained everything to her. Paid for service call, parts and labor. We have used Garner in the past and will continue to use going forward.
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this was a routine maintenance visit. technician arrived on time and performed all maintenance in a timely fashion… I was informed about all of what was suggested but pressure was not applied.
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Installed new TXV metering device. Installed new liquid line filter drier in the attic. Pressure tested system with nitrogen and pulled vacuum. Reinsulated the suction line outside. Resealed evaporator coil to ductwork. Charged AC with R-410A refrigerant to 8 degrees subcooling. Tested operation of system. Everything is working at completion of service.
Installed Payne 2 ton furnace. Installed new plywood overlay. Installed new supply plenum. Rebuilt and insulated primary drain line. Installed SS2 and cleared drain to verify operation. Sealed all connections with mastic. Installed new Ecobee lite thermostat. Installed new disconnect and whip and ran low voltage in 1/2 inch seal tite. Verified system charge was at manufacturer specifications. Everything is working at completion of install.
Installed 5 ton R-454B Carrier Infinity system. Horizontal furnace and evaporator coil in attic. Installed Carrier Infinity thermostat. Built and installed new extended supply plenum. Built and installed new return plenums with 2 media cleaners. Installed new secondary drain pan. New pad, disconnect box and wiring for the condenser. New flue pipe and gas pipe connections for the furnace. Rebuilt primary condensation drain, added SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Removed a 12x9x9 wye, made the 9s home run to the plenum with 10 inch flex and reducer. Sealed all duct work connections with mastic/hardcast. Pressure tested system with nitrogen and pulled vacuum. Charged AC with R-454B refrigerant. Tested heating and cooling operation. Everything is working at completion of install.
Performed AC cool checks on three systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were replaced with client supplied filters. I cleaned the condenser coils. No major issues were found. The systems were running at the completion of service.
Two system AC cool check completed. Both drain lines were flushed and treated. Both condenser coils were cleaned. On the master bedroom unit, I found the condenser fan motor leaking lubricant. Presented options for repair to the homeowner and they chose to replace the condenser fan motor today. After condenser fan motor was replaced, I cycled the system on to verify proper operation. Both units are cooling properly at time of departure.
Built and installed new supply plenum with damper inside. Added new supports underneath the plenums to prevent same issue from happening again. Sealed all connections of the system with mastic and hardcast. Tested operation of system. Everything is working at completion of service.
Installed Payne Furnace. Installed new zoning equipment and built new supply plenums. Installed new metal collars and sealed all connections with mastic. Installed plywood overlay. Rebuilt primary drain line and installed SS2 Safety float. Cleared drain and verified operation. Replaced disconnect and whip at outdoor unit. Charged system to meet manufacturers specifications. Everything is working at completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was new and had been recently replaced by the homeowner. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Service diagnostic found that the capacitor on the condenser unit had failed. Options for repair were presented to the homeowner and he chose to have the capacitor replaced. I replaced the capacitor on the condenser unit and function tested the system. The system is now operational. The system is running at the completion of service.
Performed AC tune-up on a straight AC system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Replaced both air filters, vacuumed the return air grilles and washed the outdoor coil. I did find the blower wheel is dirty. No other issues were found. The system is operational at this time.
Diagnostics found the suction line thermostat malfunctioning. Also found an extremely dirty condensing coil. I went over repair options with the homeowner and they chose to resolve both issues today. I replaced the suction line thermistor and then cleaned the condenser coil. Once repairs were completed, the system was cycled on to to verify proper operation. The system was cooling at time of departure.
Performed AC cool check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. I cleaned the condenser coils. No major issues were found. Both systems were running at the completion of service.
Installed Carrier 5 ton straight electric heat pump system. Installed Ecobee pro thermostat. Laid down new plywood in the attic for the system to sit on. Installed new secondary drain pan. Built and installed new trunk line supply plenum. Built and installed new return plenum with offset to match up with system. Installed new 12x12 return filter grill in the library, with new 8 inch flex running to the return plenum. Rebuilt primary condensation drain, installed new SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Sealed all ductwork connections with mastic/hardcast. Pressure tested system with nitrogen and pulled vacuum. Installed new disconnect box and wiring for the condenser. Charged AC with R-454B refrigerant. Tested heating and cooling operation. Everything is working at completion of install.
AC cool check completed on a horizontal Lennox gas system. Drain line was flushed and treated. Condenser coil was cleaned. I found the indoor torque booster below manufacturer specifications. I presented repair options to the homeowner and she chose to replace the indoor torque booster. I replaced the torque booster and cycled the system. The system was running at completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The condenser coil was cleaned. The air handler, evaporator coil, and blower wheel are dirty. There is significant biological growth inside the system. The blower motor capacitor is below value. The system was cooling but was only cooling at 2 degrees of sub cooling. This is below the factory spec of 12 degrees. I went over what I had found with the homeowner and spoke to him about the existing issues and age of the system. The system was running at the completion of service.