Very thorough, courteous and knowledgeable. They seem to keep the same techs for a long time which is a good sign about the company. I get maintenance done to our inside and outside HVAC twice a year. They call promptly to set appointments. Very pleased with their service for about 5 years now.
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We have been using Garner for many many years! It's a great family company with the nicest, hard working employees! Highly recommend!
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Service Tech was awesome but I can’t say much for the office personnel. Not very professional & did not do what was supposed to be done. Doug needs to come back.
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Chey, was so thoughtful and careful in his inspection and work. He is an outstanding technician.
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This gentleman did an outstanding job. He is the first to show us the drain and flushed it.
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Matt was an excellent technician, friendly yet professional. He was very thorough and did an excellent job! Would be glad to have him service our unit again.
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We were so impressed with Omar Hernandez he was top notch on explaining all the details. Of the issues with our AC. Thank you for sending him to our home.
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Matt is super nice, punctual, and thorough.
Response from Garner Heating & Air Conditioning Inc:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
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The technician was very kind and very patient in explaining everything to my elderly parents who own the home Wonderful service, will use again! very
Response from Garner Heating & Air Conditioning Inc:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Was on time did a great job and explained what he did.
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
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Heating tune-up completed on horizontal air handler/heat pump system. I did visit with the homeowner about replacing outdoor contactor as it is rough shape. No other major issues found.
Performed heat tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. No other major issues were found, and the system is running at the completion of service.
Performed heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. I replaced the filter with a customer supplied filter. No major issues were found, and the system is running at the completion of service.
Performed a heater tune-up on one heat pump system. Checked all electrical, mechanical and performance of the system. Filters were replaced with customer supplied filters. I used my vacuum and hooked it to the drain line outlet by the condenser. I then poured 2 gallons of water in the primary drain pan and then treated the drain pan. I washed the outdoor coil and secured the compressor wiring to prevent any electrical rub outs. No other major issues were found, and the system is operational at this time.
Performed a heater tune-up on a Trane gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector. I did find that the gas outlet pressure at the furnace is high at 9.1in. w.c.. I lowered it to the rated 3.5in. w.c.. I also found the system has high static pressure but due to the location of the system there is no space for ducting improvements. No other major issues were found, and the system is operational at this time
Performed semiannual maintenance on two heat pump heating systems. Inspected all Performance, Mechanical and Safety systems. Tested and verified everything was operating within manufacture specifications for operation. Everything is working at this time.
Heater tune-up completed on a vertical all electric air handler. No major issues found.
Performed a heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and tested the condensation pump. I also treated the drain line. The filter was replaced with a customer supplied filter. Surge protection for the air handler and condenser are operational. No major issues were found, and the system is running at the completion of service.
Performed a heater tune-up on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. I found some microbial growth inside the air handler and wiped it as best as I could. I then washed the outdoor unit and cycled power at the thermostat. No other major issues found.
Performed a heater tune-up on two Carrier Infinity heat pump systems. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of both indoor systems. Washed both outdoor condenser units. All UV lights and surge protectors are on and working. No major issues were found, and both systems are operational at this time.
Performed semiannual maintenance on one gas heating system. Inspected all Performance, Mechanical and Safety systems. I did change out one 20x25x4 air filter that the homeowner provided me with. I also went through the system and sealed up any air straws that the furnace had to help ensure proper air sealing of the unit. Verified everything was operating within manufacture specifications for operation. Everything is working at this time.
Completed the installation of a heat pump and air handler. Build a new extended supply plenum and return plenum. Rebuilt condensation drain line. Cleared drain line and tested operation. Pressure tested line set and pulled a vacuum. Charged system to proper sub cooling. Installed new disconnect box and all new Seal-Tite. Installed a line set cover. Installed a new Ecobee Pro thermostat. Tested system in all modes and everything is working at this time.
Installed new return and extended supply plenums. Added an additional 20x25 return air in the living room. Sealed all penetration points with air lock. Cycled system and everything is operational at this time.
Heating tune-up completed on a horizontal air handler/heat pump system. No major issues were found at this time, and the system is operating properly.
Performed a heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the system with two gallons of water. I also treated the drain line. The control wiring on the furnace control board was tightened. No other major issues were found, and the system is running at the completion of service.