Omar arrived promptly at the scheduled time, after phoning to check that we were home. He let us know he would be working inside first, then at the outside unit. He then got to work and efficiently checked the inside unit. Before going to the outside unit, he showed us pictures of the inside unit, noting how clean it was and giving us an opportunity to ask any questions we might have. Throughout his maintenance call, he was efficient, courteous, open to questions, and careful to avoid tracking mud into the house. (It had rained, and there was mud in portions of the yard.) He is an excellent representative for Garner HVAC.
Response from Garner Heating & Air Conditioning Inc:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!