Jeff was assigned by Gentry to provide our Fall/Winter Heat Pump check & service under our Service Contract. He was prompt for our appointment and very warm, personable and thorough in his check and service to our inside zoned system components. He also quickly identified a problem with a Capacitor in our outside Condenser unit, and as a result quickly replaced the failing part. Jeff also efficiently and pleasantly handled renewing for another 3-Year Extended Service Contract. Once again, consistently excellent service from Gentry!
Jeff always does a great job. He even calls ahead if he is running late or may arrive a bit early
Jeff typically provides us with great service. We did need a part replaced, so that came as a small surprise. But we do understand that nothing lasts forever.
Jeff was on time, courteous, and helpful explaining what he was doing and replaceing bad part
Continued excellent service by Jeff Thomas. Prompt and professional!
Mathew call 10 minutes out he arrived and introduced himself and explained what all he was doing. He respected our home and he made sure he did not track dirt by wearing footy. I stayed with him for most or the inspection and he was very professional and very thorough.
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