Jeff was assigned by Gentry to provide our Fall/Winter Heat Pump check & service under our Service Contract. He was prompt for our appointment and very warm, personable and thorough in his check and service to our inside zoned system components. He also quickly identified a problem with a Capacitor in our outside Condenser unit, and as a result quickly replaced the failing part. Jeff also efficiently and pleasantly handled renewing for another 3-Year Extended Service Contract. Once again, consistently excellent service from Gentry!