This my six month service visit on a new system that Gentry installed in November 2015. The service technician was professional and thorough. Gentry has a great staff!
If Scott Miller is an indication of the remainder of your organization you should be growing by leaps an bounds.
We've had several different techs come out. All have been great and all have carefully explain what they did in a way we could understand. Highly recommended.
Tanner was polite, thorough, and explained everything in detail.