Arrived met with Jonaly and husband. We had a brief discussion on the issues going on with the Rheem 65gl heat pump water heater. After all the information was gathered it was best decided to replace the water heater. The owners will be going to Home Depot to order a replacement authorized by the manufacturer. I quoted a price for the installation with a SPP and it was accepted. I noticed an old furnace and asked if may take a look. Upon performing a visual inspection it was determined that the oil fired furnace needed replacement. I highlighted and explained all of the issues going on with the unit. I quoted several options. We gave a presentation explaining all the details including the Synchrony finance option. The customers were excited of the choices and decided on the Bosch inverter heat pump. We explained that the pricing was only valid til Monday 1/23/23 due to the pricing increase for the new year. They decided to think about it and let us know of the decision come Monday. Cu
Arrived to customers Home to install a water heater previously sold by MIKDOM. Installed a Bradford white 40 gallon water heater. After hookup of water heater there were no drips, drops, or leaks. Electric is back in working order and water is heating up. Customer is very satisfied with services provided today.
Met with Ethel and proceeded to perform a Ptu on a electric water heater. Upon close inspection, I could see rust and decay on top of the fittings come from the heater. I checked the data plate to get the specs off the unit. The water heaters life had expired. I opened up the compartments to the heating elements. I performed a ohm test on them. The elements registered 12.6 ohms respectively way below the allowed threshold on the unit. Having all this information and Ethel living on a second floor unit. The only sensible answer is to replace the water heater. I presented several options. Ethel picked the good option and paid in full. Ethel was very happy with the presentation.
Arrived to customers home for a plumbing service call on a broken flange for downstairs toilet. Cut out old flange and primer and glued new flange onto line connecting down to drain. Ran water with supply line around new flange fitting to test for leaks and none were found. Everything ran smooth and customer was very happy we could fix their problem today.
Arrived to customers home for a plumbing tune up, checked all faucets, sinks, toilets, showers, exposed pipes, water heater and drains. Gave customer knowledge on the equipment they owned and left the home with customer satisfied and happy with services provided today
Arrived to customers house for a plumbing service call regarding a leaking bathtub basement. After a little diagnosing problem turned out to be a loose face plate and water was trickling down from a hairbrush into the back of the faceplate. Tightened up screws, put everything back in shower… and leak was all fixed. Ran shower for 3 minutes to make sure no more leaks were occurring. Job is all set and customer was very satisfied with services provided today.
Arrive to performs GW TUNE UP. Set thermostat call for heat. Observed system operation. Service air filter. Service burners, safety’s, gas valve, electrical connection. Recommended: Replace the valve. Customer declined the option. System operation ok in this time.
Arrived to perform oil burner inspection, customer signed authorization forms, inspected job, presented options, customer approved oil tune up with nitrogen purge, performed tune up and nitrogen purge, fired system, confirmed proper operation, heat operating ok at this time
Arrived to customers house for a call about installing a toilet, redoing shower body, and connecting sink back up. Took pictures of all areas needed to complete best options for customer. Went through all possible options customer can do for bathroom, worked out best way to go about job and started writing out rough options for customer. Before any options are given I will need to confirm with municipality that bathroom in residence is legal, and what permits will be required. Will follow up with customer once both questions are answered from the town. Customer was very satisfied with service provided today
Returned to continue paid diagnostic Outdoor temp readings 74F and cloudy Indoor return air reading 70F Indoor supply air reading 57F Serviced indoor unit Serviced outdoor unit Refrigerant readings ok Electrical readings ok System may have intermittent electrical issues … without problem present diagnostics cannot continue Ac system seems to be operating ok at this time Customer will observe ac operation during the weekend
NOTE: Landlord sold unit to new owner New owner states the agreement was to have the previous owner repair the current ac unit Current owner states ac was blowing hot air a few weeks ago Current owner states Previous technician closed heat loop to air handler and recommended another technician to continue diagnostics Dialed thermostat call for cooling Observed indoor unit System not cooling Serviced outdoor unit Electrical compartment ok NOTE comfort alert flashing error code “3†meaning compressor may be short cycling Serviced ductwork, air filter and took temperature readings Ac system seems to be operating ok at this time Problem could have been from heat loop still running hot or outdoor compressor may have intermittent problem If problem occurs further diagnostics may be necessary Customer approved major diagnostic Paid via Visa card 4266 8416 9339 7621 exp-10/26 sec#693
Arrived to perform AC diagnostic Customer states the fan comes on but doesn’t blow cool air Set stat to call for cooling Observed indoor unit, serviced condensation system, filter, motor, evaporator and electrical connections Note: Air filter was caked in dust Note: Main power line to indoor unit is distorted (the prong is bent so that it will fit correctly into an outlet that isn’t designed for it) Observed outdoor unit, serviced coils, motors, electrical compartment, disconnect and refrigerant lines. Note: Outdoor unit is in a spot with a lot of dust/dirt potential Capacitor for outdoor unit has low readings