Company Reps have continually been informed, courteous & helpful
Dan Smith represents your company well. He is honest, friendly, and he explains everything he is working on. Dan always has a smile and a kind word. He is very proud to be an employee of Great Lakes and speaks of his employer with respect and admiration, We are very happy and proud to be a part of the Great Lakes family. Thank you
We had a unique problem with a wasp nest being built in our furnace intake pipe. We called Great Lakes to ask their opinion on what to do about treating the wasp nest. The question went all the way up to the owner of the company, who sent out a technician the next morning. No charge for a service fee! The tech was very professional, and went above and beyond to vacuum the nest out.
Justin was pleasant, professional, efficient, informative and trustworthy. 5 STAR SERVICE!
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thanks Donna!
Service technician very professional and pleasant to have in our home
Response from Great Lakes Heating, Air Conditioning & Electrical:
Glad you had a good experience, we look forward to serving your home more in the future
Thanks Dan for a great service on our air conditioner. Enjoyed having you in our home
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thank you for your review Joe! Dan is an awesome technician, we are happy to have him
He went a step more than I thought and did all that he could keep my home safe!
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thanks for your review Matthew! Dan really does do so good at caring for the safety of every home he walks in to. We appreciate him and you!
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thanks for the review Jim!
Friendly and knowledgeable technician
Dan Smith great job serving furnace as I was at new address and knew noting about present furnace Asked him about humidity level Dan gave copy of humidifier and clearly explained pricing Did good job installing it
Very professional a pleasure to have as our technician
Found new filter in when arrived,was dirty thawed little ice out,checked condenser
clean and maintenance the air conditioner, furnace and water heater
replaced UV bulb in air conditioning and maintenance