Josh was very polite and professional while he was at my home servicing my furnace. I appreciate that he even scheduled a Comfort Expert for a new furnace quote.
Casey Sheaks was another great employee to service my home. You guys know how to hire good service people and Veterans, 5+ stars!!!
Tec was very helpful in answering my questions. He was very thorough with his work and explained what and why he was doing as he did his inspection.
We have had such a great experience with Great Lakes. We have been with them since at least 1994. Their service is always timely and they have great technicians. I like the way they let you know the technician’s name and that he’s on the way. Our latest technician was Casey and he did a fabulous job servicing our furnace and explaining exactly what he did.
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thank you Dan! We are so glad we have been able to serve you so well for so long! Your comfort and trust are so important to us! Casey is an excellent example of the morals we value in our technicians. We look forward to offering you the same incredible service for many more years.
Erich always does a thorough job of servicing our equipment. And he always clearly explains our options.
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thanks for the review and five stars Mike!
Erich, is the Poster Child for OUTSTANDING customer service! AAAAA+++++
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thank you Robert for taking the time to leave us a review!
Jeff did a great job! Give that man a cigar and a raise!( He'll like the raise more!)
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thank you for the Review John. Jeff has been with this company for a few years now and we appreciate all of the hard work and dedication he puts into taking his job as a professional would. Thank you for allowing us to serve you!
A/C check-up. Erich, my service tech was great. Did a great job, professional, polite, and on time.
Serviced furnace and fixed a leak.