He took his time cleaning everything, explaining the parts and bills to me.Very polite man. Very satisfied.
All employees have been polite and communication is top notch.
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thank you so much Donna! We are here to serve in any way we can! Please let us know if there is anything else you need!
Casey was great he took pictures and showed me before and after on the parts he cleaned. He was very friendly. He knows his job well.
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thanks Gwen! We try to be the best we can be for our customers
The young men were great and through. That why I always ask him
Response from Great Lakes Heating, Air Conditioning & Electrical:
That's awesome! It's nice to have a technician that you trust in your home and we try to make sure our customers feel as safe as possible and that we really care for their well-being. Thanks for the review Paul!
Your service rep was efficient, and thorough. Your rep was very pleasant and personable.
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thanks so much for your 5 star review on Dan! We would greatly appreciate, if you get a moment, to put a review on our Facebook Page!
I appreciate the friendly customer service of Great Lakes Htg. and Air Conditioning. The furnace was thoroughly inspected and in need of a new bulb and filter. He had what was needed right on his vehicle. I feel more secure knowing that my furnace checked out. Great job!
Service was good, on time and issues with our furnace were clearly explained.
From the office staff to the technicians. Great Lakes Heating and Air has always been friendly and offered reliable service. We have been customers for over ten years and have never had an issue or complaint. Our recent technician, Erich Crump, explained in detail what he did to service our unit. He was polite, friendly, and professional.
Bruce did a excellent job on the front end. Explained everything to a tee and Tony install work was simply terrific. I'm all about quality sales and service and that is exactly what we received.
Service was Great, and he was very professional.
Response from Great Lakes Heating, Air Conditioning & Electrical:
Always happy to hear the team is providing the best! Is there anything we could have done differently to earn a 5 star review? We are open to suggestions to become better everyday :)
Great Lakes have been the best service company we've used. We are very pleased with the customer service and the courteousness of the service technicians.
your guy came in and figured out the problem and had the part and fixed it while he was here. We are grateful that he could fix it and not need a new air conditioner yet.
Performed precision tune up on furnace, performed blower wheel pull & clean, replaced ignitor due to embrittlement, replaced thermostat due to age and not reading correctly, recommend Reme Halo to remove vocs and viruses from the air, recommend new equipment over repairs, All tests and checks are normal at this time. Thank you!
AIR CONDITIONER CLEAN AND MAINTENANCE
Perform precision tune up air conditioning, cleaned tested.
Performed precision tune up on furnace, replaced Uv Bulb due to age, customer wants Aeroseal to seal up duct work making system more efficient and heat/cool home evenly. Thank you!
pinched wires and noise coming from thermostat
furnace burners werent working correctly, fixed crossover