5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for beverly, oh

Rated 1.0 out of 5 stars based on 2 customer reviews

Unhappy

I’ve done this survey once and did not get a response from the company and therefore find that my feedback is pointless. Paying $8,000+ seems worthy of a phone call about poor service. Both of my installations took significantly longer than they should have. (Both took employees 11 hours to install) In both cases, your employees were unprepared and did not have the right or working equipment to complete the job. While the installers were polite it seemed they had not been given the right equipment or perhaps not done the prep work to be ready that day.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Extremely disappointed

I spent over $8,000 and both the installation of my heat pump and my insulation did not go well. Both days technicians were at our home for 11 hours! For the heat pump, the employees returned to Parkersburg twice! (We live about 45 minutes away) For the insulation, the employees waited over an hour to get a blower delivered And then eventually left to meet someone in Barlow to get it. I was extremely disappointed with the service, while technicians were polite it took far too long, ruined our day, and was unacceptable especially considering how much we paid for these services. I would not recommend your company or your services to anyone and will not be having you back.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for beverly, oh

John B.

John B. Job Checkin

Service Call After Hours Fee A breaker had tripped after a storm rolled through the other day. Reset breaker and checked amp draws. Also check refrigerant pressure. Running a little hot. Customer is going to wash coil with water hose.


John B.

John B. Job Checkin

System not cooling very well. Removed about 12 oz of refrigerant to get proper sub cooling levels. Customer had a different company out last week that added refrigerant to the system. Customer has concerns about the far side of the house not cooling done. That side doesn’t get good airflow coming out of vents. Those rooms are the farthest away from the furnace. Flex ductwork up in attic. I believe the system is undersized for the home itself. Customer is getting an estimate to replace equipment tomorrow 3-5pm. Signed customer up on maintenance plan.


Adam R.

Adam R. Job Checkin

Installed new belt and verified unit is in good operating condition.


Adam M.

Adam M. Job Checkin

Install new heat pump, air handler and heat kit. New pad and disconnect. Flush line set. New heat pump thermostat.


Jeffrey J.

Jeffrey J. Job Checkin

Home Projects- Attic Insulation


Draymond W.

Draymond W. Job Checkin

Install new heat pump, air handler and heat kit. New pad and disconnect. Flush line set. New heat pump thermostat.


Adam M.

Adam M. Job Checkin

Installation- Parkersburg Installer: Jason Dodson and Austin Bee