Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Plesant personality, very knowledgeable in his trade. Got us up and running on a sweltering day. Good man.
Overall Experience
Quality
Price
Convenience
John was very professional, patience and knowledgeable. He diagnosed and fixed my heat pump and made recommendations for the future.
Overall Experience
Quality
Price
Convenience
Service Call Platinum Client Outdoor drive need replaced for living room unit. Communication problems. Ordered one.
Service No Charge - Installed Pressure Regulator with Gauge, New Main Shut Off Valve, Isolation Valve, and Unions. Replaced Filter.
Service Call Fee: Remove and Replace Leaking Chrome Stop For Refrigerator with Sharkbite Stop and Reconnect Refrigerator Supply Line.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Customer does not wish to renew maintenance at this time. Recommended surge protection for furnace, customer declined. Customer is planning on having us out to clean ductwork in the home.
Service Call Platinum Client- no current codes when I arrived. no issues found with heat pump. Suction pressure 110, liquid pressure 320. According to charging chart these pressure are correct(113/323). Heat rise of 19 with heat pump. Voltage issue has been fixed from last visit after power company replaced some old equipment. System is running well.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Service Call Fee: Removed and Replaced Old Leaky 50 Gallon Electric Hot Water Tank with AO Smith ProLine 50 Gallon Electric Hot Water Tank. New Shut Off Valves, Thermal Expansion Tank, Disconnect, and Pop Off Tube. Main Shut Off Valve Would Not Shut Off, Replaced with ¾" Propress Ball Valve.
Service No Charge - Troubleshot Hot Water Tank and Found that the Bottom Thermostat was not working Properly and the Tank has a Leak and is Causing Element and Insides to Rust. Needs Replaced. Accepted Quote. Need to Schedule Nearest Date
Performed 17 Point Labor Warranty Check extending Labor Warranty for a one year period. Ran combustion analysis and cleaned the furnace. Checked capacitor and contactor on air conditioner. All checks were good.
