John was very professional, patience and knowledgeable. He diagnosed and fixed my heat pump and made recommendations for the future.
Overall Experience
Quality
Price
Convenience
Performed annual maintenance on equipment.
Checked and cleaned h/p system replaced filter.
T stat wired incorrectly. Rewired and set up customers new thermostat. Customer would like someone to come out and give a quote for moving his air handler from his closet down to the basement.
System is working correctly but is double breaker Ed incorrectly could be major system issue if not addressed. We installed it incorrectly
Performed annual maintenance on electric package unit.
Capacitor on blower motor was weak causing the blower not to run when I arrived. System was wired incorrectly for heat pump to work in heat mode and was blowing out cold air. Corrected wiring issue and system is functioning properly.Heat pump was low on R22 refrigerant. Added 1 lb of refrigerant to system.
Bad heat exchanger on unit, couldn’t repair unit needs replacement as it’s not safe to run. Customer wants information for replacement equipment to restore heating (2 units) identical
System showing communication fault with indoor unit. Found no cause or reason removed and reconnected low voltage wiring in air handler. Fault went away. Not sure if it was me or it just went away.. also found outdoor unit overcharged running high discharge pressure and temp tripping high pressure switch. Adjusted charge and ran for 60 minutes without fault...
Clogged drain we just did maintenance check. and sold customer extra filter.
Arrived and fired off furnace for first time. Bled lines of air, started furnace, adjusted gas pressure and took temp rise. System is operating properly at this time.
Replaced faulty thermostat. Preformed heating and cooling check. Capacitor is testing out of tolerance range on outside unit. customer is declining repair at this time.
Removed and replaced cap 50/5 under 10/10. Customer wants paper invoice recommended maintenance annually customer wants to think about it
Arrived and changed filter. Filter was very plugged. Air handler is hidden in a nook in the bathroom. System is operating properly at this time.
