Shawn Lanahan was professional, friendly and efficient. A real asset to Groggs.
Overall Experience
Quality
Price
Convenience
Bad capacitor on ac replaced under warranty agreement
Work performed under GHAC Quality Pledge: Found a bad capacitor at the air handler. Checked refrigerant pressure and temperatures. Recommend getting a maintenance agreement.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Bring a 135-165mfd start cap next time with potential relay. Current one is at 135 +\-10%. Might need change next maintenance visit.
Service Call back Arrived to find door not positioned properly and not pushing the door switch all the way in.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
Service Call Fee: Pulled and Reset Toilet with New Wax Ring and Johnny Bolts. Tightened Back Tank Bolt. Installed Bidet Seat on Toilet in Master Bath. Cleaned Inside Diverter Spout on Bath Tub.
Arrived to find unit nearly out of refrigeration, customer paid a different outfit last year to fill up and he said within 2 weeks it was not cooling. Advised customer that repair cost est approximately 2,000$ system has r22.. informed customer that this refrigeration type isn’t acceptable per epa standard schedule bid for replacement today
Electrical Service- estimate for electrical work and AC