Overall Experience
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Upon inspection found drain lines were not glued and had come undone. Glued new pvc pipe in place. No leaks at this time.
Service Call Platinum Client did not find actual issue with heatpump pressure were 108/373 @ 55 ambient line temp approximately 160 however indoor coil and air handler is in very poor condition we have had to come and add charge every spring before AC is used do belive the indoor metering device to be faulty . did reccomend replacing indoor airhanlder and did set up lead. as of the whooshing noise I did replicate the sound with unit and did confirm that is it. the reason it was not heard before was due to unit being overcharged in ac season and more refrigerate being added to achieve subcooling which while in heating mode would cause overcharge due to indoor metering device acting as a free flow at that cycle. unit was not running in heating mode it was high pressuring out thus never letting coil get cold enough to need to defrost.
Performed Platinum Comfort Club Membership Tune-Up on Heating System system 1 (downstairs ) adjusted gas pressure from 3.9 to 3.22 temp rise approximately 52 flame sensor was very dirty did run combustion analysis and unit did pass co0 approximately 40ppm 10.2 o2 All amp draws on motors were within range
Service Call Platinum Client signed customer up on cozy maintenance plan for two systems, customer wants duct cleaning done on both systems.quoted pricing, customer accepted and scheduled cleaning for January 11. performed Platinum maintenance check on both heating and cooling. found blower capacitors failed in both units. one capacitor failed on AC. customer declined repair on AC capacitor at this time. upstairs furnace under returned. 3 ton system has 4 8" flex returns pulling thru 12*12 grilles. recommend upsizing to 10" flex and 14*14 grilles. spoke to customer about filter cabinet upgrades on both systems customer may be interested in them at a later date
Arrived and foam padding on top of evap coil blocking airflow. Pressures look ok. System is operating properly at this time. Let customer know to give us a call if they notice and further issues on the next hot day.
