Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback Gary and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Technician Greg has taken the time to look for, explain and address the issues. Appreciate the efforts put forth and the timeliness of Groggs repair services.
Platinum heating check replaced filter found no problems at this time
Intake on furnace is clogged, removed and unit began operating properly. Will need to schedule to bring 2 3in couplings and cut and clear out intake. Everything else good at this time.
Gas turned off
Replaced control board, unit operating properly at this time. Paid on initial invoice
Performed platinum maintenance check, both systems operating properly at this time. Need to return with 20x20x5 filter, and #35 humidifier pad.
Includes disconnecting existing boiler, reconnecting radiators, pressure test of system, gas line to unit, breaker with wire, circulating pump, trim kit, drain, pvc vent pipe, copper, and all miscellaneous materials and labor to completely install.
Replaced ducted system coil, charged, ok at this time. Warranty
Furnace control board will need replaced, part ordered. Bypassed to run blower so unit will heat until repaired.
Found unit to have compromised heat exchanger. Part is under warranty, labor only. Will need replaced. Cannot leave furnace operating in current condition.
Cleared drain line for humidifier, ok at this time
Hvac Installation Helper Josh
Hvac Installation Helper James Savina
Hvac Installation Helper Robert Seders
Installed blower in crawl space system operating properly at this time. Also finishe platinum check with unit fully functional and replace filter. Customer already paid.
Platinum service tune up 2 systems found blower motor failed on down stairs unit ordered replacement and will return.