5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for buckhannon, wv

Rated 5.0 out of 5 stars based on 11 customer reviews

Exceptional Service! Staff was very prompt to attend to our problem! Pleasure working with. Price was great!

Groggs was exceptional and had our parts and problem fixed in an expedited manner. Pricing was great and Corey was amazing to work!

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Great Service

Corey is very professional, great personality. He explains what he’s checked, what he’s going to do. If something needs replaced he explains why. It is a great service.

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Professonal Service At It’s Best!!!!!!

Impressed with skills used to complete requested service.

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Great Service, Awesome Price!

Dakota was very prompt, knowledgeable and Nice. He genially enjoys his job and took the time to explain what he was doing and fixed our problem. I would not hesitate to call him again. He informed us Grogg's is doing not only heating and cooling but plumbing as well. Wonderful job. t

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the guys were awesome

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Fantastic service!

Don was one of the nicest sales people we have met in a long time! Made us feel very comfortable and made sure we understood everything! Was very patient and came out on a Sunday to take care of us!

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Good service

The young man was very professional

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Great

Great, professional service today

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Great service all around


Response from Grogg's Home Services:

Thank you so much for your amazing feedback Gary and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret

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Wonderful Service. Dedicated to fixing the problem.

Technician Greg has taken the time to look for, explain and address the issues. Appreciate the efforts put forth and the timeliness of Groggs repair services.

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Job Locations
for buckhannon, wv

Corey B.

Corey B. Job Checkin

demand service.


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked blower and replaced customers own air filter. Checked running pressures. Checked both capacitors. Checked and cleaned all electrical connections.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked blower and replaced customers own air filter. Checked running pressures. Checked both capacitors. Checked and cleaned all electrical connections.

James S.

James S. Job Checkin


James S.

James S. Job Checkin


Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System crawl very tight did change aa413 gas pressures at 3.45 temp rise 57 cleaned flame sensor did not find any issues with furnace

Performed Platinum Comfort Club Membership Tune-Up on Heating System
crawl very tight 
did change aa413 
gas pressures at 3.45 
temp rise 57 
cleaned flame sensor 
did not find any issues with furnace

Corey B.

Corey B. Job Checkin

Anniversary check


Corey B.

Corey B. Job Checkin


Corey B.

Corey B. Job Checkin

low voltage short


Corey B.

Corey B. Job Checkin

warranty repair


Corey B.

Corey B. Job Checkin

Maintenance check


Corey B.

Corey B. Job Checkin

warranty service


Doug H.

Doug H. Job Checkin


Corey B.

Corey B. Job Checkin

Commercial Service Fee: Performed walk thru of systems in church. one is a gas furnace with AC In Attic, AC is 5ton 2007 system is operational. The main system for the church is a reznor hanging gas furnace ducted to a thermal Zone Fan coil. installed in 2019 and is operational. 4 head minisplits installed last year by us, is operational. There are two electric only package units on the roof that are inoperable and we're replaced by the minisplits.

Commercial Service Fee:

Performed walk thru of systems in church. one is a gas furnace with AC In Attic, AC is 5ton 2007 system is operational. 

The main system for the church is a reznor hanging gas furnace ducted to a thermal Zone Fan coil. installed in 2019 and is operational.

4 head minisplits installed last year by us, is operational.

There are two electric only package units on the roof that are inoperable and we're replaced by the minisplits.

Corey B.

Corey B. Job Checkin

Service Call Fee: customers old condensate pump was making a screeching noise, customer replaced the pump and it never kicked on. customers system is a heat pump airhandler and customer has not run AC since replacing the pump. advised customer that the system does not produce any condensation unless running AC. primed pump filled and tested pump 3 times, no issues drain hose is not clogged. system is a 2016 Lennox Airhandler and heat pump. advised customer to change 1 " filter every 30-60 days

Service Call Fee:

customers old condensate pump was making a screeching noise, customer replaced the pump and it never kicked on. customers system is a heat pump airhandler and customer has not run AC since replacing the pump. advised customer that the system does not produce any condensation unless running AC. primed pump filled and tested pump 3 times, no issues drain hose is not clogged. 

system is a 2016 Lennox Airhandler and heat pump. 
advised customer to change 1 " filter every 30-60 days

Corey B.

Corey B. Job Checkin

Maintenance Check