5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for buckhannon, wv

Rated 5.0 out of 5 stars based on 15 customer reviews

Boiler issues

Corey was polite, explained everything & answered any questions I had. Excellent service

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Professional and friendly service!

Grogg's has installed two HVAC systems and a tankless hot water system for us. All three jobs have been done in a professional and customer friendly way. Thank you!

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Great professional service

The technician came when he said he would and very quickly and efficiently got his work done. The worksite was clean probably cleaner than it was when he got here. He also did a plumbing inspection and fixed another small problem while he was here and very short order. I would highly recommend Anthony Lewis to anybody who needs a plumber.

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Dependable and friendly service

Prompt and knowledgeable service with Groggs.

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Exceptional Service! Staff was very prompt to attend to our problem! Pleasure working with. Price was great!

Groggs was exceptional and had our parts and problem fixed in an expedited manner. Pricing was great and Corey was amazing to work!

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Great Service

Corey is very professional, great personality. He explains what he’s checked, what he’s going to do. If something needs replaced he explains why. It is a great service.

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Professonal Service At It’s Best!!!!!!

Impressed with skills used to complete requested service.

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Great Service, Awesome Price!

Dakota was very prompt, knowledgeable and Nice. He genially enjoys his job and took the time to explain what he was doing and fixed our problem. I would not hesitate to call him again. He informed us Grogg's is doing not only heating and cooling but plumbing as well. Wonderful job. t

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the guys were awesome

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Fantastic service!

Don was one of the nicest sales people we have met in a long time! Made us feel very comfortable and made sure we understood everything! Was very patient and came out on a Sunday to take care of us!

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Good service

The young man was very professional

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Great

Great, professional service today

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Great service all around


Response from Grogg's Home Services:

Thank you so much for your amazing feedback Gary and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret

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Wonderful Service. Dedicated to fixing the problem.

Technician Greg has taken the time to look for, explain and address the issues. Appreciate the efforts put forth and the timeliness of Groggs repair services.

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Job Locations
for buckhannon, wv

Kyle P.

Kyle P. Job Checkin

Service Fee-Platinum Customer Found system to have a 8 degree sub-cooling with a superheat of 40. Added charge to system to see if txv will respond it did not. Cranked fan speeds to highest setting and txv still did not respond. Believe txv to have lost its bulb charge. No allowing valve to open. Customer has known leak and evap appears to be oily quoted coil and txv replacement. And refrigerant. Customer wants to explore other options such as replacing possibly (did explain unit is u see warranty ) customer will call in


Kyle P.

Kyle P. Job Checkin

Service Fee-Platinum Customer found blower wheel to be extremely dirty, causing blower motor to fail blower motor is locked up most likely due to stress caused by dirt. System is 20+ years old and is in poor condition. Previous technician noted. Secondary collection box leaking and or inducer motor issues. Do you strongly recommend replacing system due to age versus efficiency. And taking a vantage of buy one get one free deal. Customer is going to call in later to decide if she wants repair and or a lead. Adjusted price as much as I Could Customer did mention financial issues.


Chad B.

Chad B. Job Checkin

$154 per month


Anthony L.

Anthony L. Job Checkin

Adjust the shower faucet, tighten the vanity faucet and replace the kitchen drain assembly


Corey B.

Corey B. Job Checkin

Poorly installed evaporator coil and duct. Found flue disconnected and wiring connections to be loose. Need to return to quote duct mods. Customer wants to have duct redone properly


Corey B.

Corey B. Job Checkin

Replace automatic air vents and failed circulator pump, adjusted auto fill valve and bleed air from boiler loop.


Corey B.

Corey B. Job Checkin

Diagnosed noise is due to air in the boiler loop. Found automatic fill valve not functioning unless operated manually, found automatic air vent to be leaking and has water constantly flowing out of it. These two failures have lead to the boiler being low on water. Water pressure is approximately 7psi, pressure should be between 10-15psi. Refilled and bled boiler


Matthew G.

Matthew G. Job Checkin

HVAC Maintenance - C


Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Doug H.

Doug H. Job Checkin

Service No Charge Upon inspection found units 10x20 dampener failing. Needs replaced. Waiting on price from dealer.

Service No Charge
Upon inspection found units 10x20 dampener failing. Needs replaced. Waiting on price from dealer.

Matthew S.

Matthew S. Job Checkin


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections on customers boiler.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections on customers boiler.

Doug H.

Doug H. Job Checkin

Work performed under GHAC Quality Pledge: Customer just needed to be shown how to work their new system so it wasn’t going into auxiliary heat.

Work performed under GHAC Quality Pledge:
Customer just needed to be shown how to work their new system so it wasn’t going into auxiliary heat.

Corey B.

Corey B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System and heating

Performed Platinum Comfort Club Membership Tune-Up on Cooling System and heating

Corey B.

Corey B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System and heating

Performed Platinum Comfort Club Membership Tune-Up on Cooling System and heating