Tech. checked out the system and located the defective electronic card causing the problem. The card needed to be ordered so cooling system was left so we could use until parts come. Satisfied with the service and on a holiday weekend to boot. Thanks!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Found exhaust fan failed need to get replacement
Customer was leaving need to reschedule
Performed platinum maintenance heating check, ok at this time.
Main floor tstat was not working, replaced, okat this time.
Platinum service tune up system operating properly properly in heating and cooling at this time.
Customer already paid installed dye to system
Unit was off for code 15, dc bus undervoltage. Contacted tech support, incoming voltage was 252-254, was told that voltage is high, not allowing inverter to turn on compressor. After powering down and powering back on, was able to get unit to start. Allowed unit to run, checked pressure, and amps, ok at this time. Power company needs to be contacted per tech support due to incoming voltage to unit, and unit’s allowable voltage.
Platinum service tune up found upstairs fuse tripped restored power and system operating properly at this time. Proformed platinum check.
System operating properly at this time. Customer had concerns when the unit comes on for the first 15 seconds the compressor makes noise. Tested compressor and unit working properly and amps. Are as they should be no problem found.
Replace outdoor control board, system operating properly at this time.
Found that outdoor board relay causing contactor to open and close intermittently. Need to order outdoor board. Temporarily bypassed board, will order.
Water had ran from coil section, down sides of furnace. Cut and cleared drain, seems ok at this time. If unit continues to leak, will need to replace drain pan.