5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for grafton, wv

Rated 5.0 out of 5 stars based on 6 customer reviews

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service and low prices

Got the job done quick and price was cheaper then I thought it would be would recommend

  • Overall Experience
  • Quality
  • Price
  • Convenience

Wonderful service, love their Platinum Plan!

Quick and to the point, fixed in no time flat

  • Overall Experience
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  • Convenience

Great Service, very considerate for the noise levels

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service, very considerate for the noise levels


Response from Grogg's Home Services:

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service, very considerate for the noise levels

very professional

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for grafton, wv

Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System coo read 70 ppm (is elevated ) 5.5 % 02 blower amps 5.21 inducer 1.55 blower cap tested within range pulled blower motor to inspect heat exchanger did nit find any cracks however heat exchanger is in very poor condition would suggest replacing unit before heat exchanger fails Performed Platinum Comfort Club Membership Tune-Up on Cooling System pressure were 114/229 38 degree Saturation temp capacitor tested while running tested at 39.8 /4.9 all within range no contactor cleaned coils System is from 2009 do recommend replacing system if any repair is needed did add filter size

Performed Platinum Comfort Club Membership Tune-Up on Heating System
coo read 70 ppm (is elevated ) 5.5 % 02 
blower amps 5.21
inducer 1.55
blower cap tested within range 
pulled blower motor to inspect heat exchanger did nit find any cracks however heat exchanger is in very poor condition would suggest replacing unit before heat exchanger fails 

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
pressure were 114/229 38 degree Saturation temp 
capacitor tested while running tested at 39.8 /4.9 all within range 
no contactor 
cleaned coils 
System is from 2009 do recommend replacing system if any repair is needed 
did add filter size

Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Found faulty breaker. Reset breaker.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Found faulty breaker. Reset breaker.

Corey B.

Corey B. Job Checkin


Nathan B.

Nathan B. Job Checkin

Plumbing maintenance


Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System both heat banks were pulling approximately 21 amps temp rise for heat banks were 35 temp rise with heatpump were 32 blower bottom amp draw ecm approximately 0.98 did not find any issues with heating customer supplies filters customer has had no issues at this time System operating properly

Performed Platinum Comfort Club Membership Tune-Up on Heating System
both heat banks were pulling approximately 21 amps temp rise for heat banks were 35
temp rise with heatpump were 32 
blower bottom amp draw ecm approximately 0.98 
did not find any issues with heating 
customer supplies filters 

customer has had no issues at this time System operating properly

Nathan B.

Nathan B. Job Checkin

A.O. Smith 40 Gal Natural Gas Hot Water Tank


Doug H.

Doug H. Job Checkin

Aprilaire 8476 Digital Programmable Thermostat w/ Event-Based Air Cleaning replaced new thermostat in main living room.

Aprilaire 8476 Digital Programmable Thermostat w/ Event-Based Air 
Cleaning replaced new thermostat in main living room.

Nathan B.

Nathan B. Job Checkin


Nathan B.

Nathan B. Job Checkin

MAIN LINE CLEAN OUT TO 100 FEET - w/Cleanup, Does Not Include Jetter Charge * STANDARD


John B.

John B. Job Checkin


Dakota W.

Dakota W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System. Trane Furnace, replaced filter, cleaned cabinet and flame sensor, checked all wiring connections, checked blower motor, checked inducer motor, ran combustion analysis, gas pressure set to 3.3, system operating normally.

Performed Platinum Comfort Club Membership Tune-Up on Heating System. Trane Furnace, replaced filter, cleaned cabinet and flame sensor, checked all wiring connections, checked blower motor, checked inducer motor, ran combustion analysis, gas pressure set to 3.3, system operating normally.

Dakota W.

Dakota W. Job Checkin

Service Call Platinum Client, replaced primary limit, system still short cycling, found new limit from Johnstone was defective, put old limit back in system operating normally, adjusted gas pressure from 10.5 to 9.5 inH20 and adjusted blower speed from medium low to medium high, cleaned burner orifices, they were plugged causing delayed igniton, system now has a 57 degree temperature rise, operating normally.

Service Call Platinum Client, replaced primary limit, system still short cycling, found new limit from Johnstone was defective, put old limit back in system operating normally, adjusted gas pressure from 10.5 to 9.5 inH20 and adjusted blower speed from medium low to medium high, cleaned burner orifices, they were plugged causing delayed igniton, system now has a 57 degree temperature rise, operating normally.

Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked both systems. Ran combustion Analysis on basement system. Temperature switch was bad customer wants it picked up and return on a Thursday.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked both systems. Ran combustion Analysis on basement system. Temperature switch was bad customer wants it picked up and return on a Thursday.

Corey B.

Corey B. Job Checkin

demand service


Corey B.

Corey B. Job Checkin

MISCELLANEOUS REPAIR system not coming on due to power vent not closing pressure switch. jumped out call for heat at furnace and furnace lit, after furnace heated up flue, power vent functioning normally. advised customer that pressure switch may be failing or power vent could be on its way toward failing. spoke to customer about the age of the system (manufactured in 2007) advised customer that 90+% furnace would not need power vent and would be more efficient. customer complained about noise of power vent. system operationql at this time

MISCELLANEOUS REPAIR

system not coming on due to power vent not closing pressure switch. jumped out call for heat at furnace and furnace lit, after furnace heated up flue, power vent functioning normally. 

advised customer that pressure switch may be failing or power vent could be on its way toward failing. 

spoke to customer about the age of the system (manufactured in 2007) advised customer that 90+% furnace would not need power vent and would be more efficient. 
customer complained about noise of power vent. 

system operationql at this time