5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for lumberport, wv

Rated 4.0 out of 5 stars based on 1 customer reviews

Average to Above Average


Response from Grogg's Home Services:

Thank you for the review and we hope you consider Grogg's in the future for all your Home Services needs.

  • Overall Experience
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Job Locations
for lumberport, wv

Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System passed all manufacturing parameters Performed Platinum Comfort Club Membership Tune-Up on Cooling System capacitor did test out of range did replace capacitor did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees compressor amp draw was 6.12 fan amp draw was .64 did wash coils did not find any other issues with outdoor unit

Performed Platinum Comfort Club Membership Tune-Up on Heating System
passed all manufacturing parameters 

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
capacitor did test out of range did replace capacitor 
did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees 
compressor amp draw was 6.12 
fan amp draw was .64 
did wash coils 
did not find any other issues with outdoor unit

Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked blower motor. And checked filter. Checked and cleaned all electrical connections.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked blower motor. And checked filter. Checked and cleaned all electrical connections.

Corey B.

Corey B. Job Checkin

Service Call Platinum Client heat pump not coming on at all with call for heat inspected wiring found contactor to be failed contacts have broken off with one side looking like it had one had at one point been welded to the contact. also found capacitor to be failed 40/5 testing at 34/4.1. replaced contactor and capacitor. system now firing up noticed banding on outdoor coil in heating, system producing nine degree temperature rise refrigerant pressure 26 over 160. system is a 2007 Goodman R22 heat pump, low on refrigerant, spoke to customer about potential replacement, customer does not want to replace only wants repair. added 2 lb of R22, system no longer banding producing 20 degree temperature rise. spoke to customer about the importance of yearly maintenance as the system ages, signed customer up on cozy maintenance plan waving service call fee, and discounting repair

Service Call Platinum Client

heat pump not coming on at all with call for heat inspected wiring found contactor to be failed contacts have broken off with one side looking like it had one had at one point been welded to the contact. also found capacitor to be failed 40/5 testing at 34/4.1. replaced contactor and capacitor. system now firing up noticed banding on outdoor coil in heating, system producing nine degree temperature rise refrigerant pressure 26 over 160. system is a 2007 Goodman R22 heat pump, low on refrigerant, spoke to customer about potential replacement, customer does not want to replace only wants repair. added 2 lb of R22, system no longer banding producing 20 degree temperature rise. spoke to customer about the importance of yearly maintenance as the system ages, signed customer up on cozy maintenance plan waving service call fee, and discounting repair

Dakota W.

Dakota W. Job Checkin


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Replaced the two filters. Checked capacitor. Checked and cleaned all electrical connections.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Replaced the two filters. Checked capacitor. Checked and cleaned all electrical connections.

Kyle P.

Kyle P. Job Checkin

Service Call Platinum Client adjusted gas pressures from 3.88 to 3.20 verified temp rise was 53 degrees also adjusted fan speed to allow 18 percent more airflow did havebto invoice him he did agree to pay no issues. did call office to verify to collect later did sign customer up on cozy plus

Service Call Platinum Client

adjusted gas pressures from 3.88 to 3.20 verified temp rise was 53 degrees 
also adjusted fan speed to allow 18 percent more airflow did havebto invoice him he did agree to pay no issues. did call office to verify to collect 
later did sign customer up on cozy plus

Corey B.

Corey B. Job Checkin

service


Zack W.

Zack W. Job Checkin


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned and checked burners. Checked capacitor. Checked blower. Blower is starting to get dirty can use a blower cleaning. Also recommend a surge protector.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned and checked burners. Checked capacitor. Checked blower. Blower is starting to get dirty can use a blower cleaning. Also recommend a surge protector.

Alex G.

Alex G. Job Checkin

Installed new 13 SEER 2.5 Ton Air Conditioner, Single Stage 80k BTU Furnace

Installed new 13 SEER 2.5 Ton Air Conditioner, Single Stage 80k BTU Furnace

Alex G.

Alex G. Job Checkin

Installed new 13 SEER 2.5 Ton Air Conditioner, Single Stage 80k BTU Furnace

Installed new 13 SEER 2.5 Ton Air Conditioner, Single Stage 80k BTU Furnace

Corey B.

Corey B. Job Checkin

repair and maintenance


Lee B.

Lee B. Job Checkin

Arrived to find pressure switch intermittently closing. Replaced and all checks good. Signed customer up on maintenance plan.


Chad P.

Chad P. Job Checkin

Service Call Fee. Work performed by Chad P.


John K.

John K. Job Checkin

HVAC Service Agreement. Work performed by John K.