5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for lumberport, wv

Rated 4.5 out of 5 stars based on 2 customer reviews

Service

The work that was done was great. A salesman was supposed to show up around or after 1 and that never happened.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Average to Above Average


Response from Grogg's Home Services:

Thank you for the review and we hope you consider Grogg's in the future for all your Home Services needs.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for lumberport, wv

Corey B.

Corey B. Job Checkin

Maintenance


Allen W.

Allen W. Job Checkin


Allen W.

Allen W. Job Checkin


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Checked drains and filter . Unit is running great at this time.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Checked drains and filter . Unit is running great at this time.

Matthew S.

Matthew S. Job Checkin

Service No Charge Arrived and talked to the customer again about the benefits of replacing the system rather than cleaning and making repairs. Also talked with Keith about updating the quote for a new system. Told the customer that I wouldn’t be able to add refrigerant today due to the temperature outside. Customer agreed to hold off on repairs and update the quote to now include a blower cleaning and evaporator coil cleaning with a maintenance membership renewal. If customer still does not decide to move forward with a new system they can reschedule repairs for a later date.

Service No Charge
Arrived and talked to the customer again about the benefits of replacing the system rather than cleaning and making repairs. Also talked with Keith about updating the quote for a new system. Told the customer that I wouldn’t be able to add refrigerant today due to the temperature outside. Customer agreed to hold off on repairs and update the quote to now include a blower cleaning and evaporator coil cleaning with a maintenance membership renewal. If customer still does not decide to move forward with a new system they can reschedule repairs for a later date.

Matthew S.

Matthew S. Job Checkin


John B.

John B. Job Checkin


Matthew S.

Matthew S. Job Checkin


Kyle P.

Kyle P. Job Checkin

Description of work performed for Warranty Customer did replace warranty condesnot fan motor and preform cooling maintenance system is operating meeting all ruud parameters at this time pressures were 136/302 sat 47 delta 18 customer did pay in cash

Description of work performed for Warranty Customer
did replace warranty condesnot fan motor and preform cooling maintenance system is operating meeting all ruud parameters at this time pressures were 136/302 sat 47 delta 18 
customer did pay in cash

Doug H.

Doug H. Job Checkin

Service Call Fee: Upon inspection found compressor not engaging due to failed capacitor. Replaced with new 45/5 capacitor.

Service Call Fee:
Upon inspection found compressor not engaging due to failed capacitor. Replaced with new 45/5 capacitor.

Kyle P.

Kyle P. Job Checkin

found outdoor fan motor to be failed will order replacement in the morning. signed customer up on maintenance will preform cooling maintenance upon repair condensor is very dirty.

found outdoor fan motor to be failed will order replacement in the morning.
signed customer up on maintenance will preform cooling maintenance upon repair condensor is very dirty.

Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System passed all manufacturing parameters Performed Platinum Comfort Club Membership Tune-Up on Cooling System capacitor did test out of range did replace capacitor did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees compressor amp draw was 6.12 fan amp draw was .64 did wash coils did not find any other issues with outdoor unit

Performed Platinum Comfort Club Membership Tune-Up on Heating System
passed all manufacturing parameters 

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
capacitor did test out of range did replace capacitor 
did also add surge protection to outdoor unit due to customer having power issues. pressures 133/267 vapor Saturation was at 43 degrees 
compressor amp draw was 6.12 
fan amp draw was .64 
did wash coils 
did not find any other issues with outdoor unit

Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked blower motor. And checked filter. Checked and cleaned all electrical connections.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Checked blower motor. And checked filter. Checked and cleaned all electrical connections.

Corey B.

Corey B. Job Checkin

Service Call Platinum Client heat pump not coming on at all with call for heat inspected wiring found contactor to be failed contacts have broken off with one side looking like it had one had at one point been welded to the contact. also found capacitor to be failed 40/5 testing at 34/4.1. replaced contactor and capacitor. system now firing up noticed banding on outdoor coil in heating, system producing nine degree temperature rise refrigerant pressure 26 over 160. system is a 2007 Goodman R22 heat pump, low on refrigerant, spoke to customer about potential replacement, customer does not want to replace only wants repair. added 2 lb of R22, system no longer banding producing 20 degree temperature rise. spoke to customer about the importance of yearly maintenance as the system ages, signed customer up on cozy maintenance plan waving service call fee, and discounting repair

Service Call Platinum Client

heat pump not coming on at all with call for heat inspected wiring found contactor to be failed contacts have broken off with one side looking like it had one had at one point been welded to the contact. also found capacitor to be failed 40/5 testing at 34/4.1. replaced contactor and capacitor. system now firing up noticed banding on outdoor coil in heating, system producing nine degree temperature rise refrigerant pressure 26 over 160. system is a 2007 Goodman R22 heat pump, low on refrigerant, spoke to customer about potential replacement, customer does not want to replace only wants repair. added 2 lb of R22, system no longer banding producing 20 degree temperature rise. spoke to customer about the importance of yearly maintenance as the system ages, signed customer up on cozy maintenance plan waving service call fee, and discounting repair

Dakota W.

Dakota W. Job Checkin