Called for and issue with water overflowing and drained plug. They were very prompt on turnaround time for services. Our tech Corey was wonderful and professional!
OK, This survey will be for both trips this week to keep our hvac up and running. If all your techs. are as courteous, efficient, knowledgeable, and just a nice as Kyle you have a winning team for sure. Keep up the great service. Thanks
Very impressed with Kyle. He is extremely professional and friendly. Happy we went with Grogg's. Kyle arrived in 10 degree weather and stayed with the task until he found the trouble and had us up and running. Great Guy.
Installed ordered control board, verified operation
Performed Platinum Comfort Club Membership Tune-Up on Cooling System cleaned all condensers ran system in cooling had a 30 drop across 8 units did add surge protection to both condensers
Performed Platinum Comfort Club Membership Tune-Up on Cooling System standing pressures on ac unit were 145 @ 46 ambient capacitor tested right at 45/4.7 capacitor within range cleaned compartment of bugs and webs did clean both condenser coils no issues however do strongly recommend adding surge protection to both outdoor unit or at the very least the minisplit condenser due to being very sensitive to electric surging or over current
Service Call Platinum Client installed oem york out door fan motor did have to modify factory mullenex plug unit is in working order
DUAL CAPACITOR * PREMIUM AMERICAN MADE - 60/10 To 80/10 MFD, 370/440V, Round
#413 Replacement Media for Aprilaire 4400, 2410, & 3410
Provided customer with HVAC estimate
HVAC Technician replaced capacitor.
Found switch failed repaired and system operating properly at this time.