After seeing a voltage fault code on our thermostat, I called Groggs and within 90 minutes, Robert a.k.a. Leroy Beck arrived. He listened, asked questions, checked our system inside and outside to make sure there was no problem. Leroy is knowledgeable, polite and efficient. The fault was simply a result of a brief power outage! As soon as communication was restored within the system, the error code was reset. We are relieved and thrilled with the service we receive every time we call Groggs! Happy New Year, Leroy…you Rock!
Response from Grogg's Home Services:
We are thrilled Leroy did such an awesome job troubleshooting your thermostat! Please don't hesitate to reach out anytime you need us! Thanks for the awesome review!