5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for mount clare, wv

Rated 4.5 out of 5 stars based on 17 customer reviews

Quick repair


Response from Grogg's Home Services:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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good service


Response from Grogg's Home Services:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

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Great service

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great service

great job

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great service

for your information i have told each representative about the air registers in my living room and have not yet received a response from grogg. when they were originally put in they did not fit. the installers broke off the part that enables you to close them and said they would later bring registers that would work. it has been almost been 3 years and we still have not had a response.

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Maintenance

Matt, the service tech arrived and promptly went to work. He was cordial and professional. He did all required work on both our units. I enjoyed the experience

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Great service!

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Great service

It’s as if Corey knew what the problem was before he got here. Within 15 minutes after arriving he had the unit running. He explained everything he was doing as he done it. Great job.

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Great service tech

Above and beyond to get it done is shorts time with professional attitude

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Fantastic Service when really needed !!

Your tech Klye went above and beyond to make sure that our problems were solved and that we had heat on one of the worst cold nights of the season. Kyle is to be commended and he is an employee that others should strive to be.

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Follow-up service call

Just a note of thanks and appreciation to Grogg’s Heating and Air and to our technician Fred from the Parkersburg area. Amid all of the COVID 19 going’s on, we received a phone call from our local office and was advised the we were due a follow-up service from last year. We scheduled this for today Wed. the 25th and Fred contacted us ahead of the advised time and said that he was in the area and could come by and take care of our service. As I mentioned, this is in the midst of the Corona scare and I had concerns about our safety and his wellbeing also. Fred was VERY understanding and showed a lot of respect for our concerns, he advised me that he would respect our concerns and would do the service call or reschedule if we felt the need to. He made mention to me, as we all have heard that PPE are very scarce and hard to get so I provided some gloves and he proceeded to take care of our service and he kept our distance and the whole call went off very well and we renewed our service agreement with Grogg’s for another year. Hats off and much appreciated thanks to Fred and the Grogg’s team !!

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Excellent

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Very good.

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great service

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Job Locations
for mount clare, wv

Matthew S.

Matthew S. Job Checkin

Service Call Platinum Client

Service Call Platinum Client

Matthew R.

Matthew R. Job Checkin

No issues with pressure reducing valve, reading 45-50 lbs. Cut out old 3/4 gate valve and installed a 3/4/ball valve with a repair coupling.

No issues with pressure reducing valve, reading 45-50 lbs. Cut out old 3/4 gate valve and installed a 3/4/ball valve with a repair coupling.

Doug H.

Doug H. Job Checkin

Work performed under GHAC Quality Pledge: Returned to customer to adjust remi halo to cut down on odor.

Work performed under GHAC Quality Pledge:
Returned to customer to adjust remi halo to cut down on odor.

Matthew S.

Matthew S. Job Checkin


Greg C.

Greg C. Job Checkin

16 SEER, 3 Ton, R410A Condensing Unit & 96% Variable Speed 80,000 BTU High Efficient Furnace

16 SEER, 3 Ton, R410A Condensing Unit & 96% Variable Speed 80,000 BTU High Efficient Furnace

James S.

James S. Job Checkin


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis.

Corey B.

Corey B. Job Checkin

Boiler Service


Doug H.

Doug H. Job Checkin

Replaced board and pressure switch. I also installed surge protector on furnace.

Replaced board and pressure switch. I also installed surge protector on furnace.

Doug H.

Doug H. Job Checkin

Replaced board and pressure switch. I also installed surge protector on furnace.

Replaced board and pressure switch. I also installed surge protector on furnace.

Kyle P.

Kyle P. Job Checkin


Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Unit is in good condition at this time.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Checked and cleaned all electrical connections. Cleaned flame sensor. Ran combustion Analysis. Unit is in good condition at this time.

Kyle P.

Kyle P. Job Checkin

Service Call Platinum Client Found 1 inch filter stuck in cabinet. Removed filter and replaced with 1”

Service Call Platinum Client
Found 1 inch filter stuck in cabinet. Removed filter and replaced with 1”

Doug H.

Doug H. Job Checkin

Ran 12 point inspection. Tested unit in cooling and heating replaced with customers own filter.

Ran 12 point inspection. Tested unit in cooling and heating replaced with customers own filter.

Matthew S.

Matthew S. Job Checkin