5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for mount clare, wv

Rated 3.7 out of 5 stars based on 6 customer reviews

Follow-up service call

Just a note of thanks and appreciation to Grogg’s Heating and Air and to our technician Fred from the Parkersburg area. Amid all of the COVID 19 going’s on, we received a phone call from our local office and was advised the we were due a follow-up service from last year. We scheduled this for today Wed. the 25th and Fred contacted us ahead of the advised time and said that he was in the area and could come by and take care of our service. As I mentioned, this is in the midst of the Corona scare and I had concerns about our safety and his wellbeing also. Fred was VERY understanding and showed a lot of respect for our concerns, he advised me that he would respect our concerns and would do the service call or reschedule if we felt the need to. He made mention to me, as we all have heard that PPE are very scarce and hard to get so I provided some gloves and he proceeded to take care of our service and he kept our distance and the whole call went off very well and we renewed our service agreement with Grogg’s for another year. Hats off and much appreciated thanks to Fred and the Grogg’s team !!

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Excellent

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Very good.

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great service

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Not so great

It was never set up right, the duct work was done wrong and they had to redo it. The thermostat wire was cut short so I had trouble with that too, now the duct work is dripping water above the furnace. And every time someone new would be working on it!


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

We are sorry James for the problems we have caused. I will follow up and reach out to you tomorrow.

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Job Locations
for mount clare, wv

Benjamin W.

Benjamin W. Job Checkin


Lee B.

Lee B. Job Checkin


Corey B.

Corey B. Job Checkin

Repaired refrigerant leak


Corey B.

Corey B. Job Checkin

R-410A REFRIGERANT * 5 LB

R-410A REFRIGERANT * 5 LB

Dakota W.

Dakota W. Job Checkin

PERFORMED HVAC MAINTENANCE


Corey B.

Corey B. Job Checkin

Tune-Up on Heating & Cooling System


Corey B.

Corey B. Job Checkin

Performed Platinum Maintenance inspection on heating and cooling system


Dakota W.

Dakota W. Job Checkin

Quality pledge check after install


James S.

James S. Job Checkin

Installed a new hvac system and tankless hot water


Dakota W.

Dakota W. Job Checkin

HVAC MAINTENANCE CHECK ON FURNACE


Corey B.

Corey B. Job Checkin

HVAC MAINTENANCE


John K.

John K. Job Checkin

Installation of Reme Halo LED


John K.

John K. Job Checkin

Installation of Reme Halo LED.


John K.

John K. Job Checkin

Installation of Reme Halo LED.


Don M.

Don M. Job Checkin

HVAC ESTIMATE