The technician was very professional and arrived earlier then predicted. Fixed my furnace quickly and better yet, cheaply. Thanks Groggs
Overall Experience
Quality
Price
Convenience
Had an after business hours problem with furnace. Was contacted right away by the technician. John was courteous, knowledgeable and good at his job. He was very thorough with his inspection and had the furnace back up and running in no time. Thanks again!
Overall Experience
Quality
Price
Convenience
On time Serviced Furnace Replaced Filter Came back to finish the job Installed new Flexible ducting
Overall Experience
Quality
Price
Convenience
He was very helpful in getting the furnace to run. I’m not sure if he changed the filter yet I’ll ask him tomorrow. He is to return tomorrow to finish the service.
Overall Experience
Quality
Price
Convenience
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us in the future for all your other Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Found that the door on the furnace was not on properly which was not allowing the safety switch to make contact resecure the door and change the filter system is working good at this time went over the labor agreements plan and the platinum plan told customer she has a week if she decides to change to either plan we would deduct the $79 From the cost of the yearly membership one week starting January 1, 2020
Boiler operating properly at this time, heat pump has very little charge, found there to be leak at txv connection in air handler, tightened, will need to schedule to verify leak has stopped, and recharge unit.
Furnace ignitor failed and would not ignite replaced and is operating properly at this time.with a 50 degree temp rise.
Unit wasn’t igniting to to pressure switch hose being clogged, cleared, ok at this time.
Filter was recently replaced, did not find any issues at this time.
Includes all miscellaneous materials and labor to completely install. We will adapt to the existing gas line, pvc vent pipe, breaker and wire. We will replace the condensate pump and gas stop.
Cleaned flame sensor adjusted gas pressures system operating properly at this time.
Repaired tstat wire and fixed 5 feet of flex duct
Found tstat wire cut fixed and working good at this time
Performed platinum maintenance check, re secured 3 duct connecting under house, ok at this time.
Outdoor fan capacitor bad, replaced, under warranty, part/platinum, ok at this time.
Performed maintenance check, ok at this time.
Unit that blower was replaced last week drain pan was full. Cut and cleared drain line. Appears to be draining properly at this time.
