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The technician was very professional and arrived earlier then predicted. Fixed my furnace quickly and better yet, cheaply. Thanks Groggs
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Had an after business hours problem with furnace. Was contacted right away by the technician. John was courteous, knowledgeable and good at his job. He was very thorough with his inspection and had the furnace back up and running in no time. Thanks again!
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On time Serviced Furnace Replaced Filter Came back to finish the job Installed new Flexible ducting
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He was very helpful in getting the furnace to run. I’m not sure if he changed the filter yet I’ll ask him tomorrow. He is to return tomorrow to finish the service.
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Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us in the future for all your other Home Services needs. Don't keep us a secret.
Overall Experience
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Service Call Platinum Client found herm terminal to be charred off did repair to allow unit to cool unit is over 20 years old did set lead for may 2
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked and cleaned all electrical connections. Checked capacitor and pressures. Unit is running great at this time.
Performed Platinum Comfort Club Membership Tune-Up on Heating System did preform heating maintenance did clean flame sensor did read gas pressure lo 1.45 hi 3.22 temp rise lo 31 temp rise hi 51 ecm motor pulled approximately 3 amps inducer pulled 0.65 ran combustion analysis all numbers met safety and manufacturing parameters system operating properly. did sign customer up on cozy plus
LITTLE GIANT CONDENSATE PUMP - 2-ABS, 115V, 1/40 Hp, Shallow Pan * New Installation
A.O. Smith 40 Gallon Power Vent Water Tank
Service Call Platinum Client customer stated water leaking from furnace did find the pump top to be kocked off nt letting the float activate the pump. did test pump and pump was in working order.
Performed heating and cooling preventative maintenance check
Service Call Fee: Arrived to find blower motor locked up and flame roll out switch failed. Furnace has not been run in an unknown amount of time. Gave rough estimate of replacing motor and roll out switch at 600-900. Recommended replacement. Customer getting quotes.
