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I was pleased with the service call. Both employees knew what they were doing, and were very professional.
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Greg was very knowledgeable and he worked fast. I appreciate everything he did. Coming out on a weekend when we needed him the most. Thank you Greg.
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Technician took the time to explain and answer all our questions
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review. Please consider Grogg's in the future for all your home services needs.
Overall Experience
Quality
Price
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20’ Lineset , pad to fit outdoor unit
Unit is low, need to verify refrigerant type, do not have r22 on hand.
Outdoor unit has power, board will not come on. Need to replace control board. Unable to further diagnose unit at this time, due to system not coming on. Quoting price on board, will notify once info is received from supplier.
Replaced igniter, system heating properly at this time.
Found ignitor bad, universal did not work, need to order ignitor for Ducane.
Found furnace fuse blown due to common wire from tstat, removed, cycled, ok at this time.
Customer needs to have bid on duct modification and zoning.
Performed warranty check, changed filter, ok at this time.
System operating properly at this time. No problem found.
