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I was pleased with the service call. Both employees knew what they were doing, and were very professional.
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Greg was very knowledgeable and he worked fast. I appreciate everything he did. Coming out on a weekend when we needed him the most. Thank you Greg.
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Technician took the time to explain and answer all our questions
Response from Grogg's Home Services:
Thank you for the great review. Please consider Grogg's in the future for all your home services needs.
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Performed Platinum Comfort Club Membership Tune-Up on Cooling & Heating System washed coils pressures 114/270 sat temp 37 degrees sc 9.3 sh 12.5 cap tested at 39.1 /5.02 compressor amps 5.57 fan 1.45 contactor looked good no pitting or carbon tracking. did not find any issues
Performed Platinum Comfort Club Membership Tune-Up on Heating System furnace is a 1989 sneider general furnace. customer does not have AC. inspected heat exchanger, metal of heat exchanger appears to be starting to warp but do not see any cracks. advised customer that the warpinh will eventually turn into a crack. advised customer of the age of the equipment, recommend replacing due to age and condition. overall system passes inspection but is very rusted due to age.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System found 40/5 dual capacitor to be failed. tested at 37.1/4.17. customer declined at this time due to cost. recommend surge protector for airhandler. customer declined at this time
Performed Platinum Comfort Club Membership Tune-Up on Heating System Air Handler/ replaced filter, customer provided, checked all electrical connections, 11.3 ohms across heat kit, inspected blower motor and wheel, inspected drain line and condensate pump, inspected A coil. Heat Pump/ checked capacitor, inspected fan motor and blade, checked compressor, pressures 105/310, 35 degree temperature rise, system operating normally.
Performed heating and cooling preventative maintenance check
Did preform heating check did not find any issues with system, did run combustion analysis as well as checked gas pressures all were within parameters
20’ Lineset , pad to fit outdoor unit
