5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for philippi, wv

Rated 5.0 out of 5 stars based on 4 customer reviews

Great

He was very professional, and did a great job

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Great service

I was pleased with the service call. Both employees knew what they were doing, and were very professional.

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Groggs Home Service

Greg was very knowledgeable and he worked fast. I appreciate everything he did. Coming out on a weekend when we needed him the most. Thank you Greg.


Response from Grogg's Home Services:

We’re so glad you had a good experience.

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Great service Excellence in customer service

Technician took the time to explain and answer all our questions


Response from Grogg's Home Services:

Thank you for the great review. Please consider Grogg's in the future for all your home services needs.

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Job Locations
for philippi, wv

Corey B.

Corey B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System gas pressures measured at 3.42 with a 70 degree temp rise, pressures adjusted to 3.2 and achieved a 65 degree rise. changed filter (413) system passes combustion analysis with CO(o) 42 ppm, system operating normally at this time.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
gas pressures measured at 3.42 with a 70 degree temp rise, pressures adjusted to 3.2 and achieved a 65 degree rise. changed filter (413) system passes combustion analysis with CO(o) 42 ppm, system operating normally at this time.

Corey B.

Corey B. Job Checkin

Service Call Fee: 29 years old Furnace, pilot will not stay lit, diagnosed failed thermocouple. replace thermocouple. system operating at this time. performed combustion analysis on system, system passes with 100ppm in exhaust, 50ppm or less in each chamber. spoke to customer about efficiency and safety concerns that come with age, system is a natural draft furnace running at 75% efficiency, customer uses propane, advised that a newer high efficiency furnace could save them cost on propane. customer would like an estimate to consider replacing

Service Call Fee:

29 years old Furnace, pilot will not stay 
lit, diagnosed failed thermocouple.  

replace thermocouple. system operating at this time. performed combustion analysis on system, system passes with 100ppm in exhaust, 50ppm or less in each chamber.

spoke to customer about efficiency and safety concerns that come with age, system is a natural draft furnace running at 75% efficiency, customer uses propane, advised that a newer high efficiency furnace could save them cost on propane. customer would like an estimate to consider replacing

Matthew S.

Matthew S. Job Checkin


Matthew S.

Matthew S. Job Checkin


Corey B.

Corey B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System condenser coil is very dirty and full of grass clippings, cleaned coil and removed all grass from system. tested components all checked out well. customer operating system without a filter, did not have on that fit system. refrigerant pressures 124/267. verified 18° temperature drop.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System

condenser coil is very dirty and full of grass clippings, cleaned coil and removed all grass from system. tested components all checked out well. 
customer operating system without a filter, did not have on that fit system. 

refrigerant pressures 124/267. verified 18° temperature drop.

Corey B.

Corey B. Job Checkin

heating maintenance and service


Andrew M.

Andrew M. Job Checkin

DUCT CLEANING ONLY 1-2.5 TON AC 8-12 SUPPLIES - Includes Removing/Washing/Re-Installing Registers, Grilles & Diffusers. Cutting/Installing Access Panels. Air Sweep Blower.

DUCT CLEANING ONLY 1-2.5 TON AC 8-12 SUPPLIES - Includes Removing/Washing/Re-Installing Registers, Grilles & Diffusers. Cutting/Installing Access Panels. Air Sweep Blower.

Anthony L.

Anthony L. Job Checkin

Service Call Fee: Inspected the water heater. There is a leak from the lines above that is leaking onto the water heater. The tank has water standing on the top and is leaching between the shell and the tank. The water is coming out of the gas control causing the igniter to fail. The gas company has also shut the gas off to the water heater due to faulty pilot line because of the water leaking down it. Suggested that the water heater needed to be replaced due to the issues.

Service Call Fee: Inspected the water heater. There is a leak from the lines above that is leaking onto the water heater. The tank has water standing on the top and is leaching between the shell and the tank. The water is coming out of the gas control causing the igniter to fail. The gas company has also shut the gas off to the water heater due to faulty pilot line because of the water leaking down it. Suggested that the water heater needed to be replaced due to the issues.

Doug H.

Doug H. Job Checkin

Service No Charge Upon inspection found unit had a dead snake that had curled up u Dre the board killing it and frying the board needs at least a new board to further diagnose. With the age of unit I would suggest replacement.

Service No Charge
Upon inspection found unit had a dead snake that had curled up u Dre the board killing it and frying the board needs at least a new board to further diagnose. With the age of unit I would suggest replacement.

Doug H.

Doug H. Job Checkin

Service Call Fee: upon inspection found burnt control board and blower motor. Need furnace replaced.

Service Call Fee: upon inspection found burnt control board and blower motor. Need furnace replaced.

Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2013 York heat pump system w/ 16x20x1 filter. All checks good at this time. Homeowner is interested in obtaining a humidifier option and potentially air purification in near future. Will quote her options for reference.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
2013 York heat pump system w/ 16x20x1 filter. All checks good at this time. Homeowner is interested in obtaining a humidifier option and potentially air purification in near future. Will quote her options for reference.

Matthew S.

Matthew S. Job Checkin


Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling & Heating System washed coils pressures 114/270 sat temp 37 degrees sc 9.3 sh 12.5 cap tested at 39.1 /5.02 compressor amps 5.57 fan 1.45 contactor looked good no pitting or carbon tracking. did not find any issues

Performed Platinum Comfort Club Membership Tune-Up on Cooling & Heating System
washed coils 
pressures 114/270 sat temp 37 degrees sc 9.3 sh 12.5 
cap tested at 39.1 /5.02 
compressor amps 5.57
fan 1.45 
contactor looked good no pitting or carbon tracking. 
did not find any issues

Corey B.

Corey B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System furnace is a 1989 sneider general furnace. customer does not have AC. inspected heat exchanger, metal of heat exchanger appears to be starting to warp but do not see any cracks. advised customer that the warpinh will eventually turn into a crack. advised customer of the age of the equipment, recommend replacing due to age and condition. overall system passes inspection but is very rusted due to age.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

furnace is a 1989 sneider general furnace. customer does not have AC. 
inspected heat exchanger, metal of heat exchanger appears to be starting to warp but do not see any cracks. advised customer that the warpinh will eventually turn into a crack. 

advised customer of the age of the equipment, recommend replacing due to age and condition. overall system passes inspection but is very rusted due to age.

Corey B.

Corey B. Job Checkin

Service call