5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Our Top Cities


Local Reviews
for ravenswood, wv

Rated 4.8 out of 5 stars based on 39 customer reviews

Service was timely an fixed the problem 👍🏽

All went well, problem fixed.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Ben was so helpful

  • Overall Experience
  • Quality
  • Price
  • Convenience

Best service

Matthew worked hard to install our water softener. Fixed the piping to help me understand the system. Explained it all to my husband and I.

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Friendly Service

Travis arrived on time, was professional, friendly, and accomplished what was needed. Groggs is very fortunate to have Travis on their staff, a very good man.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Knowledgeable and friendly

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Customer Service

Epson Espinosa is great, very knowledgeable, I had him writing his name on paper so I could request him the next time. He takes his time and explains and answers any questions you might have.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Excellent customer service very nice and full of great information!!! Enjoyed his visit

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Friendly employees!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very pleased with service.

Fred was very friendly, polite and told me exactly what he was going to do.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Groggs

I am so satisfied with Groggs. They put in a new furnace, worked on my toilet and put in a new bathroom floor. Did great work and their people are tops. I would never call anyone else!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Mary

Very good service. Nice technician. Pleased.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Prompt service

Furnace failed at night. Called in AM and at house in the morning.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Technician was very knowledgeable and thorough with my annual service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for ravenswood, wv

Shawn L.

Shawn L. Job Checkin


John B.

John B. Job Checkin


Epson E.

Epson E. Job Checkin

Service Call Fee: Mini split was low on refrigerant. Had to add 2lbs. Ran equipment on heat high pressures and check connections and evaporator but couldn’t find the leak. Might be a very small one. We have to wait until it gets more aggressive and we can find it and replaced or repair source of leak. I am attaching a quote for maintenance plan on both systems. Perhaps have equipment checked this coming fall.

Service Call Fee:
Mini split was low on refrigerant. Had to add 2lbs. Ran equipment on heat  high pressures and check connections and evaporator but couldn’t find the leak. Might be a very small one. We have to wait until it gets more aggressive and we can find it and replaced or repair source of leak. 

I am attaching a quote for maintenance plan on both systems. Perhaps have equipment checked this coming fall.

Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2013 York split system w/ 17x25x5 Skuttle filter. Replaced filter. All checks good at this time.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
2013 York split system w/ 17x25x5 Skuttle filter. Replaced filter. All checks good at this time.

Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of air handler heat pump. Tested heat strips and they were working properly. Customer recently changed Aprilaire 313 filter. Collected for Cozy Home agreement.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of air handler heat pump. Tested heat strips and they were working properly. Customer recently changed Aprilaire 313 filter. Collected for Cozy Home agreement.

John B.

John B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Benjamin W.

Benjamin W. Job Checkin


John T.

John T. Job Checkin

Service Call Fee: Water Pressure is Excessive - 100psi. Thermal Expansion Tank Did Not Have Proper Air Pressure in it. Set Thermal Expansion Tank at 78psi and Gave Quote to Install Water Pressure Regulator and Dual Check Backflow Preventer.

Service Call Fee: Water Pressure is Excessive - 100psi. Thermal Expansion Tank Did Not Have Proper Air Pressure in it. Set Thermal Expansion Tank at 78psi and Gave Quote to Install Water Pressure Regulator and Dual Check Backflow Preventer.

John T.

John T. Job Checkin


Lee B.

Lee B. Job Checkin

Service Call Platinum Client Arrived to find the disconnect left off by last technician due to the system being low on refrigerant. System still is low on refrigerant. Outdoor temperature is too low at 45° to properly charge it without pulling out what is left and weighing in the charge. Customer does not want to do a warranty coil and will call us back when the weather is warmer to recharge his system to operating pressures.

Service Call Platinum Client
Arrived to find the disconnect left off by last technician due to the system being low on refrigerant. System still is low on refrigerant. Outdoor temperature is too low at 45° to properly charge it without pulling out what is left and weighing in the charge. Customer does not want to do a warranty coil and will call us back when the weather is warmer to recharge his system to operating pressures.

Lee B.

Lee B. Job Checkin

Performed 17 Point Labor Warranty Check extending Labor Warranty for a one year period.

Performed 17 Point Labor Warranty Check extending Labor Warranty for a one year period.

Benjamin W.

Benjamin W. Job Checkin


Benjamin W.

Benjamin W. Job Checkin


Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of air handler heat pump. Changed 16-25-1 filter.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of air handler heat pump. Changed 16-25-1 filter.

John T.

John T. Job Checkin

Service Call Fee: Removed and Replaced Dishwasher with a New Chrome Stop.

Service Call Fee: Removed and Replaced Dishwasher with a New Chrome Stop.