5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for ravenswood, wv

Rated 4.8 out of 5 stars based on 47 customer reviews

Chad Boone

Bey professional and courteous technicians. Explained what they were doing, so I could understand. Personable fellas. Chad and the other two did a great job.

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Chris

Chris was very efficient, courteous and has a great personality. He is my sons age, and I can tell he has a good work ethic. My husband and I felt comfortable talking with him, and appreciate his honesty.

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AC repair

Once again Groggs employees did a great job getting my air conditioning problems diagnosed and repaired.

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Great Service

Travis was very nice.

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HVAC installation anniversary service

Techs were friendly, knowledgeable and explained what they were doing. Offered recommendations and made sure everything was in order before they left.

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Great service

Friendly, courteous and very prompt.

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Excellent service

Great service, as always

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Great service

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Service was timely an fixed the problem 👍🏽

All went well, problem fixed.

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Great service!

Ben was so helpful

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Best service

Matthew worked hard to install our water softener. Fixed the piping to help me understand the system. Explained it all to my husband and I.

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Great Friendly Service

Travis arrived on time, was professional, friendly, and accomplished what was needed. Groggs is very fortunate to have Travis on their staff, a very good man.

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Great service

Knowledgeable and friendly

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Great Customer Service

Epson Espinosa is great, very knowledgeable, I had him writing his name on paper so I could request him the next time. He takes his time and explains and answers any questions you might have.

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Job Locations
for ravenswood, wv

John B.

John B. Job Checkin

Cleaned flame sensor on 2016 York furnace.


Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System 2014 Carrier heat pump system w/ AA213 filter and heat strips as back up heat. All checks good at this time both heating and cooling side and system has been cleaned and is operating properly. Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Performed Platinum Comfort Club Membership Tune-Up on Heating System
2014 Carrier heat pump system w/ AA213 filter and heat strips as back up heat. All checks good at this time both heating and cooling side and system has been cleaned and is operating properly.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Jordan H.

Jordan H. Job Checkin

CHEMICAL CLEAN TANKLESS WATER HEATER

CHEMICAL CLEAN TANKLESS WATER HEATER

Epson E.

Epson E. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Customer has no air conditiong in the house. Its only the boiler. Runing withing specs.

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Customer has no air conditiong in the house. Its only the boiler. Runing withing specs.

Chad B.

Chad B. Job Checkin

Installation of new AC and Furnace

Installation of new AC and Furnace

Chris D.

Chris D. Job Checkin

Identified a few issues with the system, performed a maintenance check up, and scheduled one of our comfort advisors to discuss replacement options. Technician Christopher


Benjamin W.

Benjamin W. Job Checkin


Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of package unit. Changed 20-20-1 filter. All checks were good.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Cleaned and checked operation of package unit. Changed 20-20-1 filter. All checks were good.

John B.

John B. Job Checkin

Service Call Fee:12 yr old Philco heat pump. Unit did not make noise that customer was experiencing while I was here. Checked capacitor and refrigerant pressures on both heating and cooling mode. Discussed with customer about cleaning out condenser coil.

Service Call Fee:12 yr old Philco heat pump. Unit did not make noise that customer was experiencing while I was here. Checked capacitor and refrigerant pressures on both heating and cooling mode. Discussed with customer about cleaning out condenser coil.

Chris D.

Chris D. Job Checkin


Anthony L.

Anthony L. Job Checkin

INSTALL DISHWASHER OR HOSE KIT

INSTALL DISHWASHER OR HOSE KIT

Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System ‘03 split system w/ AA413 filter and using r-22 refrigerant. Replaced filter, all other checks good. Misunderstanding with visit time but customer may be interested in air purification options. Spoke briefly on options, but may call in for further info since they were not present at time of visit.

Performed Platinum Comfort Club Membership Tune-Up on Heating System ‘03 split system w/ AA413 filter and using r-22 refrigerant. Replaced filter, all other checks good. Misunderstanding with visit time but customer may be interested in air purification options. Spoke briefly on options, but may call in for further info since they were not present at time of visit.

Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System American standard furnace/heat pump set up w/ electronic washable filter box and AAhumidifier(water panel #10) using gas emergency heat. All checks good at this time.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
American standard furnace/heat pump set up w/ electronic washable filter box and AAhumidifier(water panel #10) using gas emergency heat. All checks good at this time.

Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System 2013 Ameristar split system w/ 16x25x1 filter. Homeowner is aware of their leak situation on the cooling side, most likely from the evap coil itself and have had to refill the r410a refrigerant before. 60degrees outside today however as of this visit, system is not showing signs of issue. Just to not the a/c uses 2 caps instead of dual capacitor to support a 45/6mfd need. All other checks good at this time. Most likely will need to address the refrigerant next season when temperatures will be more showing of the leak.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
2013 Ameristar split system w/ 16x25x1 filter. Homeowner is aware of their leak situation on the cooling side, most likely from the evap coil itself and have had to refill the r410a refrigerant before. 60degrees outside today however as of this visit, system is not showing signs of issue. Just to not the a/c uses 2 caps instead of dual capacitor to support a 45/6mfd need. All other checks good at this time. Most likely will need to address the refrigerant next season when temperatures will be more showing of the leak.

Shawn L.

Shawn L. Job Checkin