Very courteous and mindful of keeping our home clean.
Response from Grogg's Home Services:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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All work was completed as agreeded and on time Technicians got or AC on ahead of schedule. Our AC had be out for 2 weeks.
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
I cannot speak highly enough about the service and professionalism the technician displayed. Top-Notch!
Overall Experience
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Price
Convenience
Service was very good
Response from Grogg's Home Services:
Thank you for the great review and we hope you consider Grogg's in the future for all your Home Services needs.
Overall Experience
Quality
Price
Convenience
Great Lakes Comfort Smart Energy Guard 2 Low E Argon Casement and Pic Windows W/W 1- 23.25''x 63.5'' Casement RH outswing 2- 20.75''x 60.5'' Solid 1- 20.25''x 60.5'' Solid 3- 31.25''x 60.5'' Solid
Customer has multiple gas leaks in the home. Leaks not tied to boiler system. This would be a plumbing job. Gave instruction to customer to shut gas and power off to the boiler. Customer had questions about switching to different kind of gas pipe and pricing that I was not equipped to answer.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System: Performed yearly maintenance on the cooling equipment. Checked the disconnect and thermostat wiring. Checked the capacitor and motor amps. Cleaned the outside condenser coil. Checked the refrigerant pressure and temperatures. Everything checks out good.
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed maintenance on 2 heat pump systems, all electric no gas present. Inside air handler is a York w/ AA313 filter. Under the house is a Nordyne air handler for Philco heat pump w/ Skuttle 16x25x5 filter. All checks good at this time.
Performed annual maintenance on equipment.
Yearly Maintenance Check Performed by Travis W.
Preformed heating and cooling check. Installed surge protector.
H/p thermostat not programmed for electric heat or reversing valve operation. Stat wire has multiple splice repairs causing no reversing valve operation outside . Identified splice problem in crawl space and repaired. Rewired connections in attic also adjusted fan speed down from high speed to 2.5 ton capacity.
Move heat pump around corner of house, disconnect, pad, add supply run by front door, upsize 3 supply runs, 10 kw heat strip, upsize filter grill
Arrived and found system nearly empty of Refrigerant. Fuse was also blown from wire short at condenser stat wire. It may be time to think about a more efficient system.
Arrived to find 35/5 cap bad. Removed and replaced capacitor tested system operation all checks good Explained 30 day guarantee on repair due to age and condition. Had bid in March
I was attacked and bitten by brown dog chained outside. After finally arriving to condenser unit found condenser fan motor not running with compressor operation, I attempted to power down hp but disconnect was damaged and had to power down at breaker box. Tested capacitor 56/4.98 diagnosis condenser fan motor bad. R22 system not in good condition recommended replacement unit
