Overall Experience
Quality
Price
Convenience
Your company always takes care of us in a timely manner. All your staff are knowledgeable about what services are needed to fix our problem. We will gladly recommend Groggs!!
Response from Grogg's Home Services:
Thank you for the five star review. We hope you consider Grogg's in the future for all your home services needs.
Overall Experience
Quality
Price
Convenience
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Changed Aprilaire 213 filter. Renewed labor warranty agreement with customer. All checks were good.
Service Call Fee: 3amp fuse blown on circuit board. found sorry in heat pump low pressure switch where it was pressed against the suction line. reinsulated with electrical tape and adjusted it away from the copper line. replaced 3amp fuse.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Changed Aprilaire 413 filter. Recommend surge protection especially for this type of equipment as it is very electronically dependent. Also manufacture warranties don’t cover problems caused by surges or lightning. Leveled up back corner of air conditioner. All checks were good. Performed Platinum Comfort Club Membership Tune-Up on Cooling System #413 Replacement Media for Aprilaire 4400, 2410, & 3410
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Performed Platinum Comfort Club Membership Tune-Up on Heating System 2003 Arcoaire heat pump system w/ 16x20x1 filter using r-22 refrigerant. All electric heat with strips as backup. All checks good at this time. Capacitor rated for 35/3 mfd is good and in range along with newer control board and contactor in outdoor unit. System is running as well as it can at this time given the age and wear on system.
Service Call Platinum Client: Thermostat had a fault code E6 condensate overflow. Vacuumed the drain line and checked temperatures. Everything is functioning properly again.
Replacement of expansion valve for system in the craw apace.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Cleaned and checked operation of air conditioner. Changed 20-25-5 filter. Recommend surge protector for air conditioner.
INSTALL WARRANTY REFRIGERANT SERVICE VALVE - No Charge Valve, Includes System Recovery, Torch Materials * Does Not Include Drier Or Refrigerant
Performed Platinum Comfort Club Membership Tune-Up on Heating System: Performed yearly checks on the furnace. Filter was clean. Checked electrical wiring and blower capacitor. Checked gas pressure and heat rise. Performed combustion analysis. All checks were good.
