Overall Experience
Quality
Price
Convenience
Your company always takes care of us in a timely manner. All your staff are knowledgeable about what services are needed to fix our problem. We will gladly recommend Groggs!!
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the five star review. We hope you consider Grogg's in the future for all your home services needs.
Overall Experience
Quality
Price
Convenience
Arrived and found igniter failed. Replaced with universal igniter. System is operating properly at this time.
Rerun 7†supply from short side of duct into daughters bedroom.
Customer had unit off upon arrival, I discovered that unit was tripping out on low flame sensed, cleanes sensor and restored heating operation, customer will call to schedule maintenance
Installed new evap coil. Pulled vacuum and charged with 4lbs 10oz of 410a. System is operating properly at this time.
Arrived to find unit off, homeowner allegedly witnessed unit shaking violently. After giving unit a call for heat unit came right on as requested, no alarming noised. I placed unit into test mode and it responded as such. Nothing noticeable with a cause for the condition. Advised customer to keep an eye on it
Unit was freezing at the outside unit due to being low on refrigerant. Did maintenance on AC and added 1lb 8oz of R410A refrigerant. Couldn’t find source of leak. Customer declining the use of leak seal.
Install new heat pump system w/ 15 kw heat kit. New pad, disconnect and flush line set. Add 12†flex return and 3- 8†flex supply runs. Modify return and supply plenum. New programmable thermostat.
Arrived and found txv failed. Need to order and replace txv in order to get system operating properly again.
Arrived and found blower speed set too low. I adjusted cooling blower speed and system is operating properly at this time. Replaced aprilaire 213 filter also. Signed customer up for yearly labor warranty.
