Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and we hope you consider Grogg's in the future for all your Home Services needs.
Arrived and found heat exchanger failed. Need to replace to make operable. Disabled furnace. Replaced filter for new system.
Performed platinum heating check on both systems. Changed filters, both are operating properly at this time.
Installed gas valve. Adjusted pressures and system is operating properly at this time. Will need to return in the spring to finish tracing down where leak is coming from.
Flush kit, disconnect, add 30x8 floor return by entry
Installation- Parkersburg Carl Bee and Steven Moore
Install new heat pump, air handler (in attic) and heat kit. New pad, disconnect and line set. New electrical circuits to indoor and outdoor units. New heat pump thermostat. Install complete insulated duct system in attic. All grills and registers included. Install ceiling saver drain pan and water safety switch in attic. Ed Isaly 304.834.7444
Unit was low on refrigerant, added 3lbs of r410a.