Overall Experience
Quality
Price
Convenience
Always very satisfied with Groggs' service. They are quick to respond to our calls when we need help. We have no complaints with this company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Fred was very knowledgeable and friendly. Fair prices and will call again.
Response from Grogg's Home Services:
Thank you so much for your amazing feedback on Fred and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
Overall Experience
Quality
Price
Convenience
Commercial Service Fee Two systems experiencing problems. Lab unit, York located above the break room. Two leaks on liquid and suction lines at the condensing unit. Charged the system up with 2 lbs of R410a Trey and Jim will be putting together a quote for options. Transformer/power room unit carrier. Coil has developed a leak, froze over. Thawed the coil out and charged the system up with 4 lbs R419a to get it running for the time being. Quote for a new evaporator coil for the carrier unit will be roughly $2400.00-$2600.00 Please notify the office if or when you want it done. Per maintenance department the new system for the training room has been working perfectly.
19 year old Goodman package unit model PGB036100-1A. The inducer motor has burnt wiring from over amping and needs to be replaced. Checked the gas valve and found high resistance on the coil, the gas valve needs replaced. Checked the heat exchanger and located a crack in it. The heat exchanger needs replaced. The blower assembly is dirty and needs cleaned. Checked refrigerant pressure and found them to be low. Inspected for signs of leaks and found refrigerant oil on the evaporator coil. Coil needs replaced. Cost of repair is $8,268.11 Recommend replacement of the equipment.
Performed anniversary check on equipment. Cleaned washable filter. Verified working status of surge protection. All checks good. Discussed comfort club with customer.
Commercial Service Fee Unit for the lab: Insulation inside air handler had fallen over the evaporator coil and low on refrigerant. Addressed both issues and unit performance within range. Leaking either indoor coil Or outdoor coil, will have to let it run till is noticeable so diagnosis on parts are accurate. For now it’s operating.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Both units running properly on cooling mode. Heating maintenance will be done in the fall. I am attaching a quote for a whole home dehumidifier. Will talk to management to best identify location.
Commercial Service Fee Bad dual capacitor was keeping the fan from operating properly along with a damage contactor. (Melted from a loose connection) Replaced both, tested operation, fan is pulling good amps 1.01. Pressures 140/350
Capacitor for geo was bad. Run and común were loose at contactor perhaps caused wires to over heat and take capacitor out. Found unit calling for cooling with extremely hot compressor. In the future please turn system off if it is not operating properly to prevent extended failure on other parts. Water pressure drop within range.
Fujitsu on the left side of the training room is out of refrigerant, leak is located on the back of the unit on the suction line. Will create a quote for the repair, and return with the necessary supplies. Second unit on the right side is a Klimaire mini split and the condenser is located inside of the building which is what has caused much of the failures. Unit is missing the remote, both evaporator and condenser coil is packed with dirt. To get to a point where we could even appropriately test it would cost roughly $1000.00. Second unit should be replaced and condenser relocated to the roof like the Fujitsu. Will discuss pricing and replacement options with management.
Commercial Service Fee Furnace is extremely dirty, black dust covering everything. Fuse was blown and refrigerant charge was low. Charged the system, tested operation, unit is performing as well as it can for its age and condition.
