I’m so glad I chose Grogg’s for our garbage disposal problem. Jordan H. was knowledgeable, professional, efficient, and easy to work with. I will definitely consider Grogg’s in the future.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
No issues found with 2017 York furnace. Unit operates with out fault every time we tried. Checked drain, gas pressure, combustion analysis, and flame sensor. Showed customer how to read code if issue comes back. I checked the outside vent as well and informed them to make sure vent was clear and didn’t have ice formed on it if they have an issue.
Service Call Platinum Client- 2011 Goodman package unit. System was unable to light due to low gas pressure. Increased pressure from 2.4 up to 3.2 inwg. Also cleared out any cob webs that may have been in the gas orifaces. System is up and running now and passes combustion analysis for safe use. System is using well gas that is rough on a system. Customer may want to think on replacing the unit in the near future.
Service No Charge Found 24 v fuse to be blown . Turned u it on into cooling and inspected contactor for a short put unit into cooling to verify, unit did not blow fuse checked for rubouts on furnace did not find any. Replaced fuse and unit ran meeting all parameters. Took amp draw on transformer and only pulling 1.08 amps. Could have been a weak fuse. Furnace isn’t in very good condition their is a lot of moisture in basement.
Misc. supplies - plumbing leak was due to cooler leaking on the floor. Customer is going to contact water company about high water pressure.
Service Call Fee: 40+ years old air conditioner low on R-22 refrigerant. Equipment needs replaced. Homeowner is going to go without at the moment.
Service Call Fee: Arrived to a bad contactor. Replaced the contactor. Refrigerant levels are a little low. System is 23 years old. It’s time for new equipment.
