Edward

Vera from Charlotte, NC

My wife and I would like to thank Mr.Owen for his great customer service and professionalism. Mr.Owen truly went beyond the call of duty to perform his task he truly represented GSM as a true professional the Vera family appreciates his dedicated hard work his kindness very respectful he truly is a GSM employee he should be recognized for his dedication not only to his company but to the customers that he works so hard to make sure that they live in comfort summer and winter.We hope that GSM recognizes what a great employee you have in Mr. Owen, and let us not forget Mr. Kelly our sales person truly a great gentleman with great pride in what he does a true professional as well.Thank you Mr.Owen,Mr. Kelly and GSM. Thank You: Edward, Holly Vera

Went beyond expectations

Giles from Gastonia, NC

Mark Benton did everything possible to see that I was satisfied and I truly am. It took quite a time to come up with the solution but I think he finally has.

knowledgeable techs

Keeth from Newton, NC

1) After agreeing to let GSM to the work, I was told that a portable cooling unit would be brought since I did not have any cooling. I wasn't told 'if there are any units in the shop, i will bring one'. 2) I had to initiate the call as to when the job was going to start. It is sort of like once you sign the contract you drop in a bucket. 3) Once the installation started the techs were very good, very personable. 4) Less than 2 weeks after installation, had a board failure. I called the number on the unit and no one answered, talk about sinking feeling. I called all the numbers that I happen to have. Thank goodness that Sean left me with Mr. Messer's number. So between calling both Sean's something was initiated. So far the unit is running very well. I have actually had to turn the temperture up.

Great tech's Scott and Alex were both fantastic.

Jerry from Lincolnton, NC

Both tech's were knowledgeable and courteous. I will definitely use GSM in the future.

Awesome Job

Jeffery from York, SC

Your technicians were excellent. Did a great job, and I would recommend them to anyone. New system is working better than I expected.

Knowledgeable, professional and capable installation service.

Rhorton from Gastonia, NC

Steven and Dustin were exceptional. I was kept informed of progress throughout the installation, had all questions answered immediately and professionally. The work was completed on-time, as explained and the install team consistently went above and beyond in meeting the described standards. Quite frankly, the install team of Steven and Dustin were some of the most courteous, considerate and capable professionals I've ever had the pleasure of working with...highly recommended!

Reliable, on time, confident technicians who were professional and trust worthy

Margie from Cramerton, NC

Jason and Sean, brothers, were a terrific combo! Very professional as was the entire group at my house on May 19&20. They completed the work exactly to scale and were very dependable when a minor set back occurred with a tub size. Well done team!!!

new installation installed

Joseph from Gastonia, NC

this was an excellent job done by GSM. they were on time and very prompt. The unit was installed with no issues and done the same day.

Margie

Hall from Gastonia, NC

Your guys were great. Very hard working and polite

Great Service

Barbara from Iron Station, NC

"Happy, Happy, Happy"

Paul from Kings Mountain, NC

The price was the best ever! The quality of service was more than expected. Never knew there was so much to do for code. They even set up appointment with the code inspector.

SERVICE GREATEST

Phillips from Gastonia, NC

I'M SO GLAD WE TRY GSM.

Very well organized, focused, polite,timely,cleaned up after themselves.

Florence from Lincolnton, NC

The lads couldn't have nicer. things were well explained and they wasted no time doing the job. Impressive!!

Professional installation

John from Gastonia, NC

I am pleased with the service I received beginning with the presentation by Shawn Messer. The two gentlemen that installed the unit (Owen & Sean) were knowledgeable and interested in making me a satisfied customer. Thank you, John

Great service!! Always!!

Jennifer from Gastonia, NC