Went beyond expectations

Giles from Gastonia, NC

Mark Benton did everything possible to see that I was satisfied and I truly am. It took quite a time to come up with the solution but I think he finally has.

Knowledgeable, professional and capable installation service.

Rhorton from Gastonia, NC

Steven and Dustin were exceptional. I was kept informed of progress throughout the installation, had all questions answered immediately and professionally. The work was completed on-time, as explained and the install team consistently went above and beyond in meeting the described standards. Quite frankly, the install team of Steven and Dustin were some of the most courteous, considerate and capable professionals I've ever had the pleasure of working with...highly recommended!

new installation installed

Joseph from Gastonia, NC

this was an excellent job done by GSM. they were on time and very prompt. The unit was installed with no issues and done the same day.

Margie

Hall from Gastonia, NC

Your guys were great. Very hard working and polite

SERVICE GREATEST

Phillips from Gastonia, NC

I'M SO GLAD WE TRY GSM.

Professional installation

John from Gastonia, NC

I am pleased with the service I received beginning with the presentation by Shawn Messer. The two gentlemen that installed the unit (Owen & Sean) were knowledgeable and interested in making me a satisfied customer. Thank you, John

Great service!! Always!!

Jennifer from Gastonia, NC

Great Service

Glenda from Gastonia, NC

These people are great group of people

teresa

Murphy from Gastonia, NC

Great service.

Very Professional Company

David from Gastonia, NC

The professionalism of GSM was apparent from the first phone call. Our old gas pack died late Saturday night so I called them Sunday morning. A knowledgeable tech was here before lunch... on a Sunday. He gave us the news that it could be fixed, but due to the cost of repair vs replacement, we elected to go with a new unit. The sales rep was here a short time later and stayed in constant contact thru the install. His knowledge of the industry and trade was very apparent. The upfront pricing was easy to understand and gave me peace in knowing there would be no surprises once the bill came. His honesty on the quality of products made it obvious that he wasn't trying to up-sell me, but guided me to pick the best unit for our needs. The installers were prompt, courteous, and professional despite working outside in the pouring rain and temps in the lower 40s. They cleaned up the messes they made and made sure to answer all questions I had before leaving. I'm enjoying heat less than 36 hours after the first call with no hidden or extra fees. Great work by a great company!

very pleased. installers very nice and respectful

Sharon from Gastonia, NC

GSM employees have always treated me very well. Always take tome to explain problems and what had to be done to repair it. I'm pleased with the service and equipment and would reccomend you company to anyone.

Great service

Martin from Gastonia, NC

The service men were absolutely friendly and seemed to know what they were doing.

Great!

Bob from Gastonia, NC

Install team awesome! Had a question on the job order and what was being done. Sean satisfied me that everything was fine and wanted to call Greg to make sure I was satisfied with what was being done. I was.

Very professional and courtious service, would recommend to freinds

Jennings from Gastonia, NC

Good Price, Appears to be a good installation.

Lyle from Gastonia, NC

From my first assessment the equipment & installation appears to be good. The Service Men did a good job and were neat & courteous. One drawback to the transaction was that I never received any literature with the exact equipment Model Numbers and Specifications. All I got was a "Sales Oriented" Brochure which didn't give me any information on the specific units I purchased. One "Damage Notification" card in the Info packet did have a Model No. so I was able to go online and look up some furnace info. Nowhere in the Sales Agreement did you specify the Models of the units I was buying. It was sort of a "Pig in a Poke" deal. Even the Units themselves did not have an Amana Name Tag. I still don't know for sure if I have a two stage blower motor or something else??